All Systems Operational

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Check BetConstruct system status and see recent API status updates.

Uptime over the past 90 days. View historical uptime.
Betting Software Products Operational
90 days ago
99.99 % uptime
Today
Casino Platform Operational
90 days ago
99.96 % uptime
Today
Esports Operational
90 days ago
100.0 % uptime
Today
Virtual Sports Operational
90 days ago
100.0 % uptime
Today
Skill Games Operational
90 days ago
100.0 % uptime
Today
Keno Operational
90 days ago
100.0 % uptime
Today
Farkle Operational
90 days ago
100.0 % uptime
Today
Ogwil Operational
90 days ago
100.0 % uptime
Today
Talisman Operational
90 days ago
100.0 % uptime
Today
Social Gaming Operational
90 days ago
100.0 % uptime
Today
Blast Operational
90 days ago
100.0 % uptime
Today
Virtual Reality Casino Operational
90 days ago
100.0 % uptime
Today
Fantasy Sports Operational
90 days ago
100.0 % uptime
Today
VR Live Dealer Operational
90 days ago
100.0 % uptime
Today
Virtual Games Operational
90 days ago
100.0 % uptime
Today
Big Hi Lo Operational
90 days ago
100.0 % uptime
Today
Striker Operational
90 days ago
100.0 % uptime
Today
Sportsbook Operational
90 days ago
99.99 % uptime
Today
Poker Operational
90 days ago
100.0 % uptime
Today
Hoory Operational
90 days ago
100.0 % uptime
Today
API Betconstruct Operational
90 days ago
100.0 % uptime
Today
Betconstruct Back Office Operational
90 days ago
98.85 % uptime
Today
Payments System Operational
90 days ago
99.95 % uptime
Today
Single Sign On SSO Operational
90 days ago
100.0 % uptime
Today
CMS Operational
90 days ago
99.96 % uptime
Today
Affiliates/Agents systems Operational
90 days ago
99.94 % uptime
Today
Odds Feed Operational
90 days ago
99.99 % uptime
Today
Retail Solution Operational
90 days ago
100.0 % uptime
Today
SpringBuilder Operational
90 days ago
99.96 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
FrontEnd Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
99.32 % uptime
Today
3rd Party Provider Operational
90 days ago
99.8 % uptime
Today
Bonuses Operational
90 days ago
99.82 % uptime
Today
Sport Bet Settlement Operational
90 days ago
99.99 % uptime
Today
Bet History Operational
90 days ago
100.0 % uptime
Today
Casino Bet Settlement Operational
90 days ago
99.98 % uptime
Today
AGP Panel Operational
90 days ago
99.94 % uptime
Today
Swarm Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Spring Platform Operational
90 days ago
100.0 % uptime
Today
Casino Bets Placement Operational
90 days ago
99.96 % uptime
Today
Sportsbook Bets Placement Operational
90 days ago
100.0 % uptime
Today
Website Operation Operational
90 days ago
99.93 % uptime
Today
BME Operational
90 days ago
100.0 % uptime
Today
Casino Report Operational
90 days ago
100.0 % uptime
Today
Backoffice Casino Report Operational
90 days ago
100.0 % uptime
Today
Big Hi-Lo Operational
90 days ago
100.0 % uptime
Today
Betconstruct/Creedroomz Live Casino Operational
90 days ago
100.0 % uptime
Today
PMT Operational
90 days ago
100.0 % uptime
Today
Casino Cashback / CashOut Operational
90 days ago
100.0 % uptime
Today
Fantasy Sports Operational
90 days ago
100.0 % uptime
Today
Backoffice Deposit Request Operational
90 days ago
99.99 % uptime
Today
Umbrella Operational
90 days ago
100.0 % uptime
Today
Site Log in Operational
90 days ago
99.93 % uptime
Today
Live Streaming Operational
90 days ago
100.0 % uptime
Today
Casino Top/Last Winners Operational
90 days ago
100.0 % uptime
Today
Casino Tournaments Operational
90 days ago
100.0 % uptime
Today
Predictor Operational
90 days ago
100.0 % uptime
Today
Monti Operational
90 days ago
100.0 % uptime
Today
BetShop Operational
90 days ago
100.0 % uptime
Today
Horseracing Operational
90 days ago
100.0 % uptime
Today
ScoutData Operational
90 days ago
100.0 % uptime
Today
Skill Games Operational
90 days ago
100.0 % uptime
Today
Backgammon Operational
90 days ago
100.0 % uptime
Today
Live Games Animation Operational
90 days ago
100.0 % uptime
Today
Betconstruct Virtual Sports Operational
90 days ago
100.0 % uptime
Today
Fishing Operational
90 days ago
100.0 % uptime
Today
Betconstruct Statistics Operational
90 days ago
100.0 % uptime
Today
Crash Game Operational
90 days ago
100.0 % uptime
Today
2FA (Two-Factor Authentication) Operational
90 days ago
100.0 % uptime
Today
BackOffice Panel Operational
90 days ago
99.25 % uptime
Today
Pascal Operational
90 days ago
100.0 % uptime
Today
Fighters Operational
90 days ago
100.0 % uptime
Today
Microsoft Remote Apps Services Operational
90 days ago
100.0 % uptime
Today
Pascal Gaming Operational
90 days ago
99.99 % uptime
Today
Jira Operational
90 days ago
99.96 % uptime
Today
Megafeed Operational
90 days ago
100.0 % uptime
Today
Wonder Wheel Operational
90 days ago
99.98 % uptime
Today
Email Operational
Outlook, Hotmail Operational
SMS Operational
90 days ago
100.0 % uptime
Today
Pandayo Plus Operational
90 days ago
100.0 % uptime
Today
Loyalty Program Operational
90 days ago
100.0 % uptime
Today
PopOk Gaming Operational
90 days ago
99.99 % uptime
Today
Promo Code Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled EveryMatrix Provider Maintenance Dec 15, 2025 10:00-11:00 GMT+04:00

Scheduled EveryMatrix Provider Maintenance

Affected Components: Maintenance

Start: December 15, 10:00 GMT+4
End: December 15, 11:00 GMT+4
Total Duration: 1 hour

Expected Impact: During the maintenance window, all services provided by EveryMatrix might suffer service interruptions.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Posted on Dec 10, 2025 - 11:19 GMT+04:00

Schedule maintenance: Sportradar provider Dec 16, 2025 09:00-12:00 GMT+04:00

Start: 16.12.2025 09:00 GMT+4
End: 16.12.2025 12:00 GMT+4
Total Duration: 3h
Expected Impact: All Virtual Sports products will be set to maintenance mode for this duration.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Posted on Dec 09, 2025 - 14:36 GMT+04:00

Schedule maintenance: Proxy Live Solutions Dec 16, 2025 12:00-13:00 GMT+04:00

Start: 16.12.2025 12:00 GMT+4
End: 16.12.2025 13:00 GMT+4
Total Duration: 1h
Expected Impact: The provider will undergo a System Maintenance procedure .
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Posted on Dec 11, 2025 - 18:03 GMT+04:00

Release: Live Casino Dec 18, 2025 08:00-10:00 GMT+04:00

Start: 18.12.2025 08:00 GMT+4
End: 18.12.2025 10:00 GMT+4
Total Duration: 2h
Expected Impact: All tables/studios/halls and games will be offline.
Overview: Full service release, Performance boost optimization, Game releases
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Posted on Dec 08, 2025 - 15:00 GMT+04:00

Scheduled SA Gaming Provider Maintenance Dec 22, 2025 06:00-08:30 GMT+04:00

Scheduled SA Gaming Provider Maintenance

Affected Components: Maintenance

Start: December 22, 06:00 GMT+4
End: December 22, 08:30 GMT+4
Total Duration: 2 hours 30 minutes

Expected Impact: During the time, SA Gaming Game Client, Back Office and API will not be accessible temporarily.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Posted on Dec 10, 2025 - 11:28 GMT+04:00
Dec 12, 2025

No incidents reported today.

Dec 11, 2025
Scheduled Spadegaming Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 23:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:00 GMT+04:00
Scheduled - Scheduled Spadegaming Provider Maintenance

Affected Components: Maintenance

Start: December 11, 21:00 GMT+4
End: December 11, 23:00 GMT+4
Total Duration: 2 hours

Expected Impact: All related services will be temporarily unavailable.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 10, 13:10 GMT+04:00
Scheduled Affiliate and Agent Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 16:50 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 16:35 GMT+04:00
Scheduled - Scheduled Affiliate and Agent Maintenance

Affected Components: Permission-based control for agent creation(registration) |
Translate all notifications in project from Front End |
Implement API calls |
Make "Reports -> General -> Specific Product" Report configurable |
Handle invalid columns in saved filters (Sprint 25-20)

Start: December 11, 16:30 GMT+4
End: December 11, 16:45 GMT+4
Total Duration: 15 minutes

Expected Impact: NO

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 11, 16:19 GMT+04:00
Schedule maintenance: Yggdrasil Provider
Completed - The scheduled maintenance has been completed.
Dec 11, 14:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 12:02 GMT+04:00
Scheduled - Start: 11.12.2025 12:00 GMT+4
End: 11.12.2025 14:00 GMT+4
Total Duration: 2h
Expected Impact: During the maintenance window, short downtimes or connection drops may occur.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 10, 17:23 GMT+04:00
Widget Infrastructure release
Completed - The scheduled maintenance has been completed.
Dec 11, 13:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 12:00 GMT+04:00
Scheduled - Start: 11.12.2025 12:00 GMT+4
End: 11.12.2025 13:30 GMT+4
Total Duration: 1h 30 minutes
Expected Impact: Services will be temporarily unavailable during the release.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 10, 17:27 GMT+04:00
Scheduled Pascal Gaming Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 12:05 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 12:01 GMT+04:00
Scheduled - Scheduled Pascal Gaming Provider Maintenance

Affected Components: Slot Games ,jackpot Service

Start: December 11, 12:00 GMT+4
End: December 11, 12:05 GMT+4
Total Duration: 5 minutes

Expected Impact: All slot games will be unavailable.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 11, 11:29 GMT+04:00
Betconstruct/Creedroomz Live Casino
Completed - The scheduled maintenance has been completed.
Dec 11, 09:45 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 09:00 GMT+04:00
Scheduled - Overview: Full service release, Performance boost optimization, Game releases
Date: 11.12.2025 09:00 (GMT+4)
Duration: 45 minutes
Impact: All tables/studios/halls and games will be offline
Nov 26, 15:31 GMT+04:00
Dec 10, 2025
Schedule maintenance: EveryMatrix provider
Completed - The scheduled maintenance has been completed.
Dec 10, 18:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 17:00 GMT+04:00
Scheduled - Start: 10.12.2025 17:00 GMT+4
End: 10.12.2025 18:00 GMT+4
Total Duration: 1h
Expected Impact: The maintenance will be affecting Gammatrix Stage infrastructure. The affected systems will be unavailable during this time-frame and we advise you to plan accordingly.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 9, 14:39 GMT+04:00
Scheduled Downtime Of The Roulettes: PatePlay
Completed - The scheduled maintenance has been completed.
Dec 10, 13:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 12:00 GMT+04:00
Scheduled - We will update the games and adding new features that should improve the quality of play for our customers. Changes that will occur:
Deploy of new features on automatic roulettes and fixes
Adding a new roulette floor that will help with leveling
Full cleaning of roulette wheels and leveling (deep cleaning)
Full studio cleaning
Possible change of tube for AR2
Camera adjustments to the new setup
Dec 10, 05:53 GMT+04:00
Schedule maintenance: Stakelogic Live
Completed - The scheduled maintenance has been completed.
Dec 10, 13:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 10:00 GMT+04:00
Scheduled - Start: 10.12.2025 10:00 GMT+4
End: 10.12.2025 13:00 GMT+4
Total Duration: 3h
Expected Impact: The services will be unavailable to customers during the timeframe.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 9, 11:03 GMT+04:00
Release: OddsFeed Platform
Completed - The scheduled maintenance has been completed.
Dec 10, 11:02 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 11:00 GMT+04:00
Scheduled - Start: 10.12.2025 11:00 GMT+4
End: 10.12.2025 11:02 GMT+4
Total Duration: 2 minutes
Expected Impact: No impact
Dec 8, 15:28 GMT+04:00
Backoffice Login Issue
Resolved - This incident has been resolved.
Dec 10, 10:38 GMT+04:00
Investigating - We are currently investigating this issue.
Dec 10, 09:49 GMT+04:00
Schedule maintenance: Relax Gaming
Completed - The scheduled maintenance has been completed.
Dec 10, 09:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 08:00 GMT+04:00
Scheduled - Start: 10.12.2025 08:00 GMT+4
End: 10.12.2025 08:00 GMT+4
Total Duration: 1h
Expected Impact: The provider will undergo a System Maintenance procedure.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 3, 14:11 GMT+04:00
77 Gaming Maintenance
Completed - The scheduled maintenance has been completed.
Dec 10, 06:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 05:00 GMT+04:00
Scheduled - 77 Gaming Maintenance Announcement

Date :2025/12/10（Wednesday）9:00 AM ～10:00 AM (GMT+8)

On behalf of 77 Gaming team, we would like to kindly inform you in advance, for the purpose of system enhancement, we have scheduled a temporary maintenance, during this period of time, which all slot games will not be available. Thank you for your understanding.
Nov 24, 11:24 GMT+04:00
GameArt Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 10, 03:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 02:00 GMT+04:00
Scheduled - Date and time: 2025-12-10 02:00-03:00 GMT+4
Impact: Games will be unavailable
Dec 1, 17:29 GMT+04:00
Dec 9, 2025
Scheduled Skywind Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 9, 12:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 11:00 GMT+04:00
Scheduled - Scheduled Skywind Provider Maintenance

Affected Components: Production

Start: December 9, 11:00 GMT+4
End: December 9, 12:00 GMT+4
Total Duration: 1 hour

Expected Impact: These maintenance activities require Games downtime for up to 30 minutes within the maintenance window.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Nov 25, 18:30 GMT+04:00
Scheduled TVBET Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 9, 10:55 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 10:00 GMT+04:00
Scheduled - Start: 09.12.2025 10:00 GMT+4
End: 09.12.2025 10:55 GMT+4
Total Duration: 55 minutes
Expected Impact: The provider will undergo a System Maintenance procedure
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 5, 19:15 GMT+04:00
Schedule Playson provider maintenance
Completed - The scheduled maintenance has been completed.
Dec 9, 07:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 07:00 GMT+04:00
Scheduled - Start: 09.12.2025 07:00 GMT+4
End: 09.12.2025 07:10 GMT+4
Total Duration: 10
Expected Impact: During the maintenance, you may experience transaction failures. We kindly request you to keep the scheduled maintenance in mind when dealing with possible customer queries.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 8, 14:23 GMT+04:00
Dec 8, 2025
Microgaming maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 13:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 11:00 GMT+04:00
Scheduled - Microgaming Notification: Maintenance and Upgrades for Free Games-Related Backoffice & API Functionality on 8 December

Kindly take note of the following

Category:
API and Backoffice

Detail:
To continuously optimize the user experience, there will be maintenance and upgrades to the batch cancel instances for Free Games Plus within the K2 API and Backoffice, along with corresponding adjustments, during the time specified below.

Maintenance Schedule: Monday, 8 December 2025 15:00 - 17:30
*The K2 APIs and Backoffice functions listed below will undergo maintenance during this time.

K2 Single Wallet API/ Common Wallet API
1.　Close Free Game Offer (PATCH /agents/{agentCode}/offers/{offerGuid}/close)

New Required Request Added: The API requires the user to set the "cancelAwardedInstances" parameter (true/false) to determine whether to cancel free game offers that have already been awarded to players. 2.　Get Batch List (GET /agents/{agentCode}/batches)
Parameter/Status Name Changes:
InProgress will be updated to: Assigning
Completed will be updated to: Assigned
New Statuses Added: Cancelling and Cancelled
Please note: The response of this API will include a new cancellation summary (Please refer to the Dev Portal for details).

3.　Get Batch Details (GET /agents/{agentCode}/batches/{batchGuid})

New Returned Property Added: "isPartiallyConsumed" (=True indicates partial consumption by the player, meaning that partially consumed free game offers cannot be cancelled) 4.　Get Specific Player's Free Game Offers (GET /agents/{agentCode}/players/{playerId}/freeGameOffers)
5.　Get Player List for Free Game Offer (GET /agents/{agentCode}/offers/{offerGuid}/players)
New Returned Parameters Added: "Cancelling" and "CancelFailed" Single Wallet and Common Wallet Backoffice > Free Games 1.　Offer List> Actions> Close Offer
When the user clicks "Close Offer," the prompt message displayed in the pop-up window will differ based on the BackOffice permissions (With "cancel instances" permission or not) 2.　Batch Jobs
New tab added "Cancelled" showing the cancellation job list
Users can select single or multiple checkboxes within the Batch Jobs list to perform a cancellation
Please refer to the Backoffice manual for the "Cancelled" tab's details 3.　Tools> Players Management> Player Info> Free Games Offer
New Status Added in "Instance Status": "Cancelling" and "Failed to Cancel"
New Button Added: "Refresh", to update the status of the instance 4. 　User management> Permissions> Free games
Rename "Cancel instance" to: Cancel instances and batch jobs
Merge "Assign multiple players to an offer" and "Assign a player to an offer" to: Assign players to an offer 5. 　Free Games> Offer List> Free Games Player Management
New Button Added: "Refresh", to update the status of the instance Thank you for your continued support and patience.
Should you have any questions, please contact our Customer Service team or your dedicated Account Manager. Document:
MG+ Single Wallet Free Games Plus Guide
MG+ Common Wallet Free Games Plus Guide MG+ K2 Single Wallet API - DevPortal
MG+ K2 Common Wallet API - DevPortal MG+ Backoffice - Single Wallet Manual
MG+ Backoffice - Common Wallet Manual Impact:
MG+ Backoffice & K2 API related to Free Game will be temporarily unavailable. Platform:
MG+ Common Wallet (Transfer Wallet) and MG+ Single Wallet (Seamless Wallet) Date and Time (GMT+8):
Monday, 8 December 2025 15:00-17:30
Dec 1, 10:46 GMT+04:00
Scheduled eBET Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 13:25 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 10:25 GMT+04:00
Scheduled - Start: 08.12.2025 10:25 GMT+4
End: 08.12.2025 13:30 GMT+4
Total Duration: 3h
Expected Impact: Production Environment (All tables)
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 8, 10:23 GMT+04:00
Scheduled EveryMatrix Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 11:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 10:00 GMT+04:00
Scheduled - Scheduled EveryMatrix Provider Maintenance

Affected Components: Maintenance

Start: December 08, 10:00 GMT+4
End: December 08, 11:00 GMT+4
Total Duration: 1 hour

Expected Impact: During the maintenance window, all services provided by EveryMatrix might suffer service interruptions.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 2, 00:47 GMT+04:00
Scheduled SA Gaming Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 08:31 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 06:00 GMT+04:00
Scheduled - Scheduled SA Gaming Provider Maintenance

Affected Components: Maintenance

Start: December 08, 06:00 GMT+4
End: December 08, 08:30 GMT+4
Total Duration: 2 hours 30 minutes

Expected Impact: During the time, SA Gaming Game Client, Back Office, and Web Service API will be inaccessible.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 5, 12:06 GMT+04:00
Scheduled eBET Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 08:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 05:00 GMT+04:00
Scheduled - Start: 08.12.2025 05:00 GMT+4
End: 08.12.2025 08:30 GMT+4
Total Duration: 3h 30 minutes
Expected Impact: Production Environment (All tables)
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 5, 17:16 GMT+04:00
Scheduled WE Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 08:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 02:00 GMT+04:00
Scheduled - Scheduled WE Provider Maintenance

Affected Components: Maintenance

Start: December 08, 02:00 GMT+4
End: December 08, 08:30 GMT+4
Total Duration: 6 hours 30 minutes

Expected Impact: All connected services

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 5, 02:00 GMT+04:00
Dec 7, 2025
BackOffice Panel Issue
Resolved - This incident has been resolved.
Dec 7, 02:54 GMT+04:00
Investigating - We are currently investigating this issue.
Dec 7, 02:30 GMT+04:00
Dec 6, 2025

No incidents reported.

Dec 5, 2025
Websites Operations Issue
Resolved - This incident has been resolved.
Dec 5, 13:36 GMT+04:00
Investigating - The issue is related to the Cloudflare Services: https://www.cloudflarestatus.com/
Dec 5, 13:14 GMT+04:00
Backoffice Login Issue
Resolved - This incident has been resolved.
Dec 5, 13:32 GMT+04:00
Update - The issue is related to the Cloudflare Services: https://www.cloudflarestatus.com/
Dec 5, 13:01 GMT+04:00
Investigating - We are currently investigating this issue.
Dec 5, 12:58 GMT+04:00
Issue with CMS
Resolved - This incident has been resolved.
Dec 5, 06:03 GMT+04:00
Investigating - We are currently investigating this issue.
Dec 5, 05:47 GMT+04:00
Dec 4, 2025
Scheduled FC Gaming Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 15:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 13:30 GMT+04:00
Scheduled - Scheduled FC Gaming Provider Maintenance

Affected Components: Maintenance

Start: December 04, 13:00 GMT+4
End: December 04, 15:00 GMT+4
Total Duration: 2 hours

Expected Impact: All connected services.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 4, 13:28 GMT+04:00
Scheduled Amusnet Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 09:00 GMT+04:00
Scheduled - Scheduled Amusnet Provider Maintenance

Affected Components: Maintenance

Start: December 04, 09:00 GMT+4
End: December 04, 10:00 GMT+4
Total Duration: 1 hour

Expected Impact: All connected services

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 1, 20:14 GMT+04:00
Scheduled SimplePlay Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 08:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 05:00 GMT+04:00
Scheduled - Scheduled SimplePlay Provider Maintenance

Affected Components: Maintenance

Start: December 04, 05:00 GMT+4
End: December 04, 08:30 GMT+4
Total Duration: 3 hours 30 minutes

Expected Impact: During the time, SimplePlay Game Client, Back Office, and Web Service API will be inaccessible.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Nov 28, 12:13 GMT+04:00
Issue with CMS
Resolved - This incident has been resolved.
Dec 4, 05:58 GMT+04:00
Investigating - We are currently investigating this issue.
Dec 4, 05:48 GMT+04:00
Dec 3, 2025
CMS issue (Casino & Live casino loading issue)
Resolved - This incident has been resolved.
Dec 3, 20:54 GMT+04:00
Investigating - We are currently investigating this issue.
Dec 3, 20:13 GMT+04:00
Affiliate and agent issue
Completed - The scheduled maintenance has been completed.
Dec 3, 17:35 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 17:20 GMT+04:00
Scheduled - Release: Affiliate and Agent
Version: v6.10.0
Overview: Data Providers for APIs | Localize translations (Sprint 25-19 , separate release)
Date and Time: 2025-12-03 17:20 +04:00
Duration: 5-15 min
Expected impact: no
Dec 3, 17:18 GMT+04:00
OddsFeed Platform maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 11:02 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 11:00 GMT+04:00
Scheduled - Release: OddsFeed Platform
Overview: Release
Date: 03.12.2025 11:00 (GMT) +4
Duration: 2 minutes
Impact: No impact
Dec 1, 15:34 GMT+04:00
Backoffice loading Issue
Resolved - This incident has been resolved.
Dec 3, 01:43 GMT+04:00
Investigating - We are currently investigating this issue.
Dec 3, 01:00 GMT+04:00
Dec 2, 2025
Backoffice loading Issue
Resolved - This incident has been resolved.
Dec 2, 18:07 GMT+04:00
Investigating - We are currently investigating this issue.
Dec 2, 18:00 GMT+04:00
Stretch Network (Poker) Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 14:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 11:00 GMT+04:00
Scheduled - Stretch Network (Poker)

Start: December 2, 2025, 11:00 (GMT +4)
End: December 2, 2025, 14:00 (GMT +4)

Duration: Approximately 3 hours

Impact: Poker game and Poker BackOffice will be unavailable for approximately 3 hours.
Nov 21, 16:11 GMT+04:00
CRM Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 13:01 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 10:00 GMT+04:00
Scheduled - Release: CRM
Overview: sprint-3.43.
Date: 02.12.2025 10:00-13:00 (GMT) +4
Duration: 3hour
Impact: CRM will be unavailable
Dec 1, 14:25 GMT+04:00
Proxy Live Solutions Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 13:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 12:00 GMT+04:00
Scheduled - Please be advised that the Proxy Live Solutions Live Casino games will be unavailable due to technical maintenance.

Start time 02 Dec 25 12:00 GMT +4
End time 02 Dec 25 13:00 GMT +4
Duration: 1 hour
Impacted tables: All
During this time, you will be unable to use our Live Casino games. We will contact you once the maintenance has been completed and services have been restored.

We apologize for the inconvenience.
Nov 27, 15:55 GMT+04:00
Scheduled EveryMatrix Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 11:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 10:00 GMT+04:00
Scheduled - Scheduled EveryMatrix Maintenance

Affected Components: Release

Start: December 02, 10:00 GMT+4
End: December 02, 11:00 GMT+4
Total Duration: 1 hour

Expected Impact: All connected services

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Nov 24, 21:19 GMT+04:00
TVBET Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 10:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 10:01 GMT+04:00
Scheduled - Maintenance

Schedule maintenance:

Start: 02.12.2025 10:00 GMT+4
End: 02.12.2025 10:30 GMT+4
Total Duration: 1h
Expected Impact: The maintenance will be carried out to update the servers and equipment.
Due to this, games may not be available.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Nov 28, 23:28 GMT+04:00
Scheduled AvatarUX Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 09:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 09:00 GMT+04:00
Scheduled - Scheduled AvatarUX Provider Maintenance

Affected Components: Maintenance

Start: December 02, 09:00 GMT+4
End: December 02, 09:30 GMT+4
Total Duration: 30 minutes

Expected Impact: During this maintenance window, there may be a few periods of downtime.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Nov 28, 13:31 GMT+04:00
Playson maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 07:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 07:00 GMT+04:00
Scheduled - Playson
We continuously strive to deliver an excellent product to our partners. Thus, server update plays a great role to satisfy the needs. With that being said, we'd like to provide you with more details about the planned maintenance Playson will be performing.

Maintenance Schedule:

Date: Tuesday 2nd of December 2025
Time: 4 AM CET time
Risk Classification: Low
Expected Downtime: 5-10 minutes
Purpose: Deploying updates to the server.

Please note:
During the maintenance, you may experience transaction failures. We kindly request you to keep the scheduled maintenance in mind when dealing with possible customer queries.

Please note that this maintenance and upgrade require no action from your end. Games will become available again once the server is restarted. This notice is for informational purposes only
Dec 1, 12:56 GMT+04:00
Dec 1, 2025
Scheduled AvatarUX Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 1, 17:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 17:00 GMT+04:00
Scheduled - Scheduled AvatarUX Provider Maintenance

Affected Components: Maintenance

Start: December 01, 17:00 GMT+4
End: December 01, 17:30 GMT+4
Total Duration: 30 minutes

Expected Impact: During this maintenance window, there may be a few periods of downtime.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Nov 28, 13:29 GMT+04:00
Friendship maintenance
Completed - The scheduled maintenance has been completed.
Dec 1, 16:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 15:30 GMT+04:00
Scheduled - Release: Friendship
Overview: Release
Date: 01.12.2025 15:30 (GTM+4)
Duration: Up to 1 hour
Impact: All Connected Services
Dec 1, 15:22 GMT+04:00
Scheduled eBET Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 1, 16:20 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 13:00 GMT+04:00
Scheduled - Scheduled eBET Provider Maintenance

Affected Components: Maintenance

Start: December 01, 13:00 GMT+4
End: December 01, 16:20 GMT+4
Total Duration: 3 hours 20 minutes

Expected Impact: Production Environment『All tables』

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Nov 28, 13:21 GMT+04:00
Scheduled Espresso Games Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 1, 13:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 12:00 GMT+04:00
Scheduled - Scheduled Espresso Games Provider Maintenance

Affected Components: Standard database maintenance

Start: December 01, 12:00 GMT+4
End: December 01, 13:00 GMT+4
Total Duration: 1 hour

Expected Impact: All games and services

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Nov 26, 18:55 GMT+04:00
Nov 30, 2025

No incidents reported.

Nov 29, 2025
Issue Processing Bonus Cancellations
Resolved - This incident has been resolved.
Nov 29, 08:17 GMT+04:00
Investigating - We are currently investigating this issue.
Nov 29, 05:08 GMT+04:00
Nov 28, 2025
Scheduled CRM Maintenance
Completed - The scheduled maintenance has been completed.
Nov 28, 13:05 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 10:45 GMT+04:00
Scheduled - Scheduled CRM Maintenance

Affected Components: Urgent maintenance, to fix sport bonus bet issue

Start: November 28, 10:40 GMT+4
End: November 28, 13:00 GMT+4
Total Duration: 2 hours 20 minutes

Expected Impact: Campings executore service stoped. Campaigns Scheduled to work during maintenance will work after maintanance.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Nov 28, 10:44 GMT+04:00
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