All Systems Operational

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Check BetConstruct system status and see recent API status updates.

Uptime over the past 90 days. View historical uptime.
Betting Software Products Operational
90 days ago
99.23 % uptime
Today
Casino Platform ? Operational
90 days ago
99.61 % uptime
Today
Esports Operational
90 days ago
100.0 % uptime
Today
Virtual Sports Operational
90 days ago
100.0 % uptime
Today
Skill Games Operational
90 days ago
100.0 % uptime
Today
Keno Operational
90 days ago
100.0 % uptime
Today
Farkle Operational
90 days ago
100.0 % uptime
Today
Ogwil Operational
90 days ago
100.0 % uptime
Today
Talisman Operational
90 days ago
100.0 % uptime
Today
Social Gaming Operational
90 days ago
100.0 % uptime
Today
Blast Operational
90 days ago
100.0 % uptime
Today
Virtual Reality Casino Operational
90 days ago
100.0 % uptime
Today
Fantasy Sports Operational
90 days ago
100.0 % uptime
Today
VR Live Dealer Operational
90 days ago
100.0 % uptime
Today
Virtual Games Operational
90 days ago
100.0 % uptime
Today
Big Hi Lo Operational
90 days ago
100.0 % uptime
Today
Striker Operational
90 days ago
100.0 % uptime
Today
Sportsbook Operational
90 days ago
85.81 % uptime
Today
Poker Operational
90 days ago
100.0 % uptime
Today
Hoory Operational
90 days ago
100.0 % uptime
Today
API Betconstruct Operational
90 days ago
99.97 % uptime
Today
Betconstruct Back Office Operational
90 days ago
94.69 % uptime
Today
Payments System Operational
90 days ago
99.94 % uptime
Today
Single Sign On SSO Operational
90 days ago
100.0 % uptime
Today
CMS Operational
90 days ago
99.47 % uptime
Today
Affiliates/Agents systems Operational
90 days ago
98.34 % uptime
Today
Odds Feed Operational
90 days ago
100.0 % uptime
Today
Retail Solution Operational
90 days ago
100.0 % uptime
Today
SpringBuilder Operational
90 days ago
99.9 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
FrontEnd Operational
90 days ago
99.98 % uptime
Today
CRM Operational
90 days ago
97.69 % uptime
Today
3rd Party Provider Operational
90 days ago
99.19 % uptime
Today
Bonuses Operational
90 days ago
99.27 % uptime
Today
Sport Bet Settlement Operational
90 days ago
100.0 % uptime
Today
Bet History Operational
90 days ago
100.0 % uptime
Today
Casino Bet Settlement Operational
90 days ago
100.0 % uptime
Today
AGP Panel Operational
90 days ago
99.79 % uptime
Today
Swarm Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Spring Platform Operational
90 days ago
99.97 % uptime
Today
Casino Bets Placement Operational
90 days ago
99.99 % uptime
Today
Sportsbook Bets Placement Operational
90 days ago
100.0 % uptime
Today
Website Operation Operational
90 days ago
99.79 % uptime
Today
BME Operational
90 days ago
100.0 % uptime
Today
Casino Report Operational
90 days ago
100.0 % uptime
Today
Backoffice Casino Report Operational
90 days ago
99.99 % uptime
Today
Big Hi-Lo Operational
90 days ago
100.0 % uptime
Today
Betconstruct/Creedroomz Live Casino Operational
90 days ago
99.99 % uptime
Today
PMT Operational
90 days ago
100.0 % uptime
Today
Casino Cashback / CashOut Operational
90 days ago
100.0 % uptime
Today
Fantasy Sports Operational
90 days ago
100.0 % uptime
Today
Backoffice Deposit Request Operational
90 days ago
100.0 % uptime
Today
Umbrella Operational
90 days ago
100.0 % uptime
Today
Site Log in Operational
90 days ago
98.71 % uptime
Today
Live Streaming Operational
90 days ago
100.0 % uptime
Today
Casino Top/Last Winners Operational
90 days ago
100.0 % uptime
Today
Casino Tournaments Operational
90 days ago
100.0 % uptime
Today
Predictor Operational
90 days ago
100.0 % uptime
Today
Monti Operational
90 days ago
100.0 % uptime
Today
BetShop Operational
90 days ago
100.0 % uptime
Today
Horseracing Operational
90 days ago
100.0 % uptime
Today
ScoutData Operational
90 days ago
100.0 % uptime
Today
Skill Games Operational
90 days ago
100.0 % uptime
Today
Backgammon Operational
90 days ago
100.0 % uptime
Today
Live Games Animation Operational
90 days ago
100.0 % uptime
Today
Betconstruct Virtual Sports Operational
90 days ago
100.0 % uptime
Today
Fishing Operational
90 days ago
100.0 % uptime
Today
Betconstruct Statistics Operational
90 days ago
100.0 % uptime
Today
Crash Game Operational
90 days ago
100.0 % uptime
Today
2FA (Two-Factor Authentication) Operational
90 days ago
100.0 % uptime
Today
BackOffice Panel Operational
90 days ago
96.01 % uptime
Today
Pascal Operational
90 days ago
95.91 % uptime
Today
Fighters Operational
90 days ago
100.0 % uptime
Today
Microsoft Remote Apps Services Operational
90 days ago
100.0 % uptime
Today
Pascal Gaming Operational
90 days ago
99.97 % uptime
Today
Jira Operational
90 days ago
99.99 % uptime
Today
Megafeed Operational
90 days ago
100.0 % uptime
Today
Wonder Wheel Operational
90 days ago
99.99 % uptime
Today
Email Operational
Outlook, Hotmail Operational
SMS Operational
90 days ago
100.0 % uptime
Today
Pandayo Plus Operational
90 days ago
100.0 % uptime
Today
Loyalty Program Operational
90 days ago
100.0 % uptime
Today
PopOk Gaming Operational
90 days ago
99.93 % uptime
Today
Promo Code Operational
90 days ago
99.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Tom Horn provider Maintenance Sep 22, 2025 11:00-13:00 GMT+04:00

Date and time: 22.09.2025 11:00(GMT+4)
Impact: All connected services
Posted on Sep 15, 2025 - 12:17 GMT+04:00

Tom Horn provider Maintenance Sep 23, 2025 09:00-10:00 GMT+04:00

Date and time: 23.09.2025 09:00(GMT+4)
Impact: All connected services
Posted on Sep 15, 2025 - 16:10 GMT+04:00

Nolimit City Provider Maintenance Sep 23, 2025 12:00-14:00 GMT+04:00

We will be undergoing scheduled maintenance during this time.
Posted on Sep 16, 2025 - 12:36 GMT+04:00
Sep 18, 2025

No incidents reported today.

Sep 17, 2025
Risk Management Tool ( Umbrella ) maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 12:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 12:00 GMT+04:00
Scheduled - Release: Risk Management Tool ( Umbrella )
Overview: sprint-76
Date: 17.09.2025 12:00 (GMT +4)
Duration: 10m Impact: Umbrella services will be unavailable short time during process
Sep 17, 11:55 GMT+04:00
Stakelogic Provider Maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 11:45 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 09:00 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 16, 15:33 GMT+04:00
OddsFeed Platform Release
Completed - The scheduled maintenance has been completed.
Sep 17, 11:02 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 11:00 GMT+04:00
Scheduled - Date and time: 17.09.2025 11:00(GMT+4)
Impact: No impact
Sep 15, 15:09 GMT+04:00
Betconstruct/Creedroomz Live Casino Maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 10:40 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 10:00 GMT+04:00
Scheduled - Date and time: 17.09.2025 10:00 (GMT+4)
Duration: 40 minutes
Impact: All tables/studios/halls and games will be paused
Sep 4, 15:52 GMT+04:00
EGT Digital maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 09:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 07:30 GMT+04:00
Scheduled - Date and time: 17.09.2025 07:30(GMT+4)
Impact: All connected services
Sep 10, 20:27 GMT+04:00
Espresso Games Maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 09:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 07:00 GMT+04:00
Scheduled - Date and time: 17.09.2025 07:00(GMT+4)
Impact: All connected services
Sep 12, 17:19 GMT+04:00
Backoffice Panel Loading Global Issue
Resolved - This incident has been resolved.
Sep 17, 05:46 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 17, 02:52 GMT+04:00
Backoffice Replication Global Issue
Resolved - This incident has been resolved.
Sep 17, 02:45 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 17, 01:15 GMT+04:00
Sep 16, 2025
Backoffice Replication Issue
Resolved - This incident has been resolved.
Sep 16, 23:15 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 16, 23:10 GMT+04:00
Pragmatic Play Production Unplanned Downtime
Completed - The scheduled maintenance has been completed.
Sep 16, 15:11 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 14:30 GMT+04:00
Scheduled - Production: 1112,1113,1114,1115,1116,1202,1401,1402,1406,1409,1410,1411,1412,1414,1415,1417,1419,1420,1421,1422,1423,1424,1425,1426

Product: Production

Date & time: 16.09.2025 09:50 AM UTC

Duration: ongoing

Impact: Slots, LC, VSB games will not be available; Slots Back Office access will be affected; FRBs, Tournaments, Prize Drops, Cashbacks, Jackpots will not be available. LC Back Office access will not be affected.
Sep 16, 14:28 GMT+04:00
Amusnet maintenance
Completed - The scheduled maintenance has been completed.
Sep 16, 08:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 08:00 GMT+04:00
Scheduled - Quick restart - Amusnet Games
We would like to inform you about a quick restart of Amusnet Games, which will take place on Tuesday, the 16th of September, from 04:00 to 04:10 UTC. For your convenience, a local time zone table is provided below.
Sep 15, 17:07 GMT+04:00
Backoffice loading and replication Issue
Resolved - This incident has been resolved.
Sep 16, 03:28 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 15, 23:40 GMT+04:00
Sep 15, 2025
Backoffice Replication Issue
Resolved - This incident has been resolved.
Sep 15, 21:14 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 15, 20:54 GMT+04:00
Affiliate and agent issue
Resolved - This incident has been resolved.
Sep 15, 20:48 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 15, 18:59 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Sep 15, 20:43 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 15, 20:36 GMT+04:00
EveryMatrix Maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 09:01 GMT+04:00
Scheduled - Date and time: 15.09.2025 09:00(GMT+4)
Impact: All connected services
Sep 12, 17:20 GMT+04:00
EveryMatrix Provider Maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 09:00 GMT+04:00
Update - We will be undergoing scheduled maintenance during this time.
Sep 8, 19:16 GMT+04:00
Scheduled - Date and time: 15.09.2025 09:00-10:00 (GMT+4)
Impact: All connected services
Sep 8, 19:15 GMT+04:00
Sep 14, 2025
Backoffice Loading and Replication Issue
Resolved - This incident has been resolved.
Sep 14, 19:14 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 14, 19:04 GMT+04:00
Wonder wheel issue
Resolved - This incident has been resolved.
Sep 14, 13:17 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 14, 12:40 GMT+04:00
RDS Connection Issue
Resolved - This incident has been resolved.
Sep 14, 10:26 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 13, 12:03 GMT+04:00
Backoffice Replication Global Issue
Resolved - This incident has been resolved.
Sep 14, 02:52 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 14, 02:36 GMT+04:00
Backoffice Replication Global Issue
Resolved - This incident has been resolved.
Sep 14, 02:07 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 14, 01:16 GMT+04:00
Sep 13, 2025
Backoffice loading and Replication Issue
Resolved - This incident has been resolved.
Sep 13, 23:20 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 13, 22:57 GMT+04:00
Withdrawal "New" status issue in Backoffice
Resolved - This incident has been resolved.
Sep 13, 23:01 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 13, 21:52 GMT+04:00
RemoteApp AGP Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 14:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 13:00 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 13, 12:18 GMT+04:00
BackOffice/AGP Replication Issue
Resolved - This incident has been resolved.
Sep 13, 02:57 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 13, 01:17 GMT+04:00
Sep 12, 2025
Backoffice loading Issue
Resolved - This incident has been resolved.
Sep 12, 18:51 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 12, 18:20 GMT+04:00
Sport bet history issue
Resolved - This incident has been resolved.
Sep 12, 18:50 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 12, 18:46 GMT+04:00
JDB Maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 13:45 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 12:45 GMT+04:00
Scheduled - Date and time: 12.09.2025 12:45 (GMT+4)
Impact: All connected services
Sep 12, 12:44 GMT+04:00
Sep 11, 2025
Withdrawal issue in Affiliate System
Resolved - This incident has been resolved.
Sep 11, 18:10 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 9, 10:28 GMT+04:00
Hoory Maintenance
Completed - The scheduled maintenance has been completed.
Sep 11, 12:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 10:00 GMT+04:00
Scheduled - Date and time: 11.09.2025 10:00-12:00(GTM+4)
Duration: 2 Hours
Sep 10, 16:12 GMT+04:00
VA Gaming Maintenance
Completed - The scheduled maintenance has been completed.
Sep 11, 04:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 GMT+04:00
Scheduled - Date and time: 11.09.2025 00:00 (GMT+4)
Impact: All connected services
Sep 10, 17:18 GMT+04:00
Issue with Aviatrix provider
Resolved - This incident has been resolved.
Sep 11, 00:13 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 10, 15:02 GMT+04:00
Sep 10, 2025
Issue with CMS (casino/live casino pages loading)
Resolved - This incident has been resolved.
Sep 10, 19:02 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 10, 17:41 GMT+04:00
Friendship Release
Completed - The scheduled maintenance has been completed.
Sep 10, 19:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 18:00 GMT+04:00
Scheduled - Date and time: 10.09.2025 18:00(GMT+4)
Impact: All connected services
Sep 10, 17:59 GMT+04:00
Affiliates/Agents Systems Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 16:50 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 16:10 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 10, 16:09 GMT+04:00
Affiliates/Agents Systems Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 16:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 14:00 GMT+04:00
Scheduled - Date and time: 2025-09-10 14:00 GMT+4
Duration: Approximately 2 hours
Affected Systems: Affiliate and Agent platforms

We recommend planning your activities around this window to minimize any inconvenience. Our team will work diligently to complete the upgrade as quickly as possible.
Sep 10, 11:26 GMT+04:00
Yggdrasil maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 12:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 12:00 GMT+04:00
Scheduled - Dear Partners,

Kindly, be advised that tomorrow following provider(s) will be under scheduled maintenance:

Yggdrasil provider The maintenance will take place on Wednesday, 10th of September 2025 at 10:00 AM CET;
The possible downtime is up to 5 minutes.
Please, note it and have a good day ahead.
Sep 9, 19:21 GMT+04:00
OddsFeed Platform maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 11:02 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 11:00 GMT+04:00
Scheduled - Release: OddsFeed Platform
Overview: Release
Date: 10.09.2025 11:00 (GMT) +4
Duration: 2 minutes
Impact: No impact
Sep 8, 14:56 GMT+04:00
Relax Gaming Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 09:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 08:00 GMT+04:00
Scheduled - Date and time: 10.09.2025 08:00(GMT+4)
Impact: All connected services
Sep 3, 10:21 GMT+04:00
Spadegaming Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 07:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 05:30 GMT+04:00
Scheduled - Date and time: 10.09.2025 05:30 (GMT+4)
Impact: All connected services
Sep 9, 11:43 GMT+04:00
Agent System Global Issue
Resolved - This incident has been resolved.
Sep 10, 03:57 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 10, 01:40 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Sep 10, 03:46 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 10, 00:50 GMT+04:00
CMS (casino/live casino pages loading) Global issue
Resolved - This incident has been resolved.
Sep 10, 02:35 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 10, 01:27 GMT+04:00
Backoffice and AGP issue
Resolved - This incident has been resolved.
Sep 10, 00:50 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 10, 00:33 GMT+04:00
Backoffice and AGP issue
Resolved - This incident has been resolved.
Sep 10, 00:11 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 9, 23:54 GMT+04:00
Sep 9, 2025
Backoffice issue
Resolved - This incident has been resolved.
Sep 9, 22:37 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 9, 22:19 GMT+04:00
Backoffice and AGP platform Issue
Resolved - This incident has been resolved.
Sep 9, 17:16 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 9, 17:01 GMT+04:00
Backoffice and AGP platform Issue
Resolved - This incident has been resolved.
Sep 9, 16:20 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 9, 16:12 GMT+04:00
Pascal provider games issue
Resolved - This incident has been resolved.
Sep 9, 13:18 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 9, 12:57 GMT+04:00
Website loading issue (black screen)
Resolved - This incident has been resolved.
Sep 9, 13:16 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 9, 12:58 GMT+04:00
Mascot Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 08:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 07:00 GMT+04:00
Scheduled - Date and time: 09.09.2025 07:00 (GMT+4)
Impact: All connected services
Aug 29, 18:48 GMT+04:00
Playson maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 06:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:00 GMT+04:00
Update - We will be undergoing scheduled maintenance during this time.
Sep 8, 15:47 GMT+04:00
Scheduled - Dear Customer,

We continuously strive to deliver an excellent product to our partners. Thus, server update plays a great role to satisfy the needs. With that being said, we'd like to provide you with more details about the planned maintenance Playson will be performing.


Maintenance Schedule:

Date: Tuesday 9th of September 2025
Time**:** 4 AM CET time
Risk Classification: Low
Expected Downtime: 5-10 minutes
Purpose: Deploying updates to the server. Please note:
During the maintenance, you may experience transaction failures. We kindly request you to keep the scheduled maintenance in mind when dealing with possible customer queries.

Please note that this maintenance and upgrade require no action from your end. Games will become available again once the server is restarted. This notice is for informational purposes only.

If you experience any issues inconsistent with this notice or you'd like to clarify it in more detail, do not hesitate to contact us for immediate assistance on support@playson.com

Best regards,
Playson Support Team
Sep 8, 15:47 GMT+04:00
Agent System Global Issue
Resolved - This incident has been resolved.
Sep 9, 03:46 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 9, 02:54 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Sep 9, 03:17 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 8, 23:48 GMT+04:00
Sep 8, 2025
Backoffice Replication Issue
Resolved - This incident has been resolved.
Sep 8, 21:37 GMT+04:00
Update - We are continuing to investigate this issue.
Sep 8, 21:19 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 8, 21:19 GMT+04:00
avatarux maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 18:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 15:30 GMT+04:00
Scheduled - Please be informed that a scheduled deployment will take place on 8th September 2025, between 13:00 and 16:00 CEST.

During this maintenance window, there may be a few periods of downtime. We appreciate your understanding and patience.

The implementation includes important security fixes and other improvements.
Sep 8, 15:27 GMT+04:00
Unplanned Pascal Gameing maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 12:27 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 11:03 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 8, 11:02 GMT+04:00
Global Issue With Pascal Gaming
Resolved - This incident has been resolved.
Sep 8, 12:27 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 8, 08:52 GMT+04:00
EveryMatrix Provider Maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 09:00 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 2, 19:06 GMT+04:00
SA Gaming Maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 08:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 06:00 GMT+04:00
Scheduled - SA Gaming Maintenance
Date: 2025-09-08 (Monday)
Time: 10:00 - 12:30 (GMT+8)
During the time, SA Gaming Game Client, Back Office, and Web Service API will be inaccessible.
Sep 5, 14:51 GMT+04:00
Global Issue with Backoffice/AGP
Resolved - This incident has been resolved.
Sep 8, 04:33 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 8, 04:03 GMT+04:00
Global Issue with Backoffice/AGP
Resolved - This incident has been resolved.
Sep 8, 02:07 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 8, 01:09 GMT+04:00
Sep 7, 2025
Backoffice Replication Issue
Resolved - This incident has been resolved.
Sep 7, 16:04 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 7, 15:39 GMT+04:00
Microgaming maintenance
Completed - The scheduled maintenance has been completed.
Sep 7, 15:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 14:00 GMT+04:00
Scheduled - Microgaming
Category:
All Services

Detail:
As part of our continuous efforts to enhance our products and services, please be informed that system maintenance will be carried out during the period mentioned below. This maintenance is intended to improve the stability and reliability of our services.

Sunday, 7 September 2025
• 18:00 - 19:00 (GMT+8)
• 10:00 - 11:00 (GMT+0)
All Services (Including slots games and Microgaming Live games)

We appreciate your patience and understanding during this time.
Should you have any questions, please do not hesitate to contact your Account Manager or our support team directly.

Impact:
All games, APIs and BackOffice will be temporarily unavailable.

Platform:
MG+ Single Wallet (Seamless Wallet)

Date and Time (GMT+8):
Sunday, 7 September 2025 18:00 - 19:00 (GMT+8)
Sunday, 7 September 2025, 10:00 - 11:00 (GMT+0)
Sep 5, 10:20 GMT+04:00
casino games loading issue
Resolved - This incident has been resolved.
Sep 7, 02:17 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 6, 23:52 GMT+04:00
Sep 6, 2025
Popok provider Issue
Resolved - This incident has been resolved.
Sep 6, 22:09 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 6, 22:02 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Sep 6, 17:16 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 6, 17:08 GMT+04:00
Global Issue with Replication
Resolved - This incident has been resolved.
Sep 6, 07:04 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 6, 04:17 GMT+04:00
Issue with Website Operations
Resolved - This incident has been resolved.
Sep 6, 04:03 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 6, 00:16 GMT+04:00
Issue with AGP and Backoffice Panels
Resolved - This incident has been resolved.
Sep 6, 04:02 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 6, 00:19 GMT+04:00
Sep 5, 2025
Backoffice Replication Issue
Resolved - This incident has been resolved.
Sep 5, 18:37 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 5, 18:24 GMT+04:00
CMS issue (Casino & Live casino loading issue)
Resolved - This incident has been resolved.
Sep 5, 15:40 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 5, 14:42 GMT+04:00
Affiliate and agent System maintenance
Completed - The scheduled maintenance has been completed.
Sep 5, 15:15 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 15:00 GMT+04:00
Scheduled - Release: Affiliate and Agent
Version: v6.3.0
Overview: BME endpoints and keys for packaging | Update Player Commission API to Change Deal Currency for CPA
| Partner Report and Edit Partner Action | Improvements | Bug fixes (Sprint 25-13)
Date and Time: 2025-09-05 15:00 +04:00
Duration: 5-15 min
Expected impact: no
Sep 5, 14:50 GMT+04:00
Backoffice Replication Global Issue
Resolved - This incident has been resolved.
Sep 5, 05:33 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 5, 04:38 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Sep 5, 02:46 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 5, 01:00 GMT+04:00
Sep 4, 2025
Bonus activation issue
Resolved - This incident has been resolved.
Sep 4, 22:04 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 4, 19:55 GMT+04:00
Issue with CMS (casino/live casino pages loading)
Resolved - This incident has been resolved.
Sep 4, 21:12 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 4, 20:07 GMT+04:00
Website Login and Loading Issue
Resolved - This incident has been resolved.
Sep 4, 17:32 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 4, 16:32 GMT+04:00
Backoffice Loading issue
Resolved - This incident has been resolved.
Sep 4, 17:25 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 4, 17:20 GMT+04:00
Backoffice Loading issue
Resolved - This incident has been resolved.
Sep 4, 16:22 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 4, 15:26 GMT+04:00
Live Sport Games Animation Maintenance
Completed - The scheduled maintenance has been completed.
Sep 4, 15:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 14:11 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 4, 14:10 GMT+04:00
Issue with Amusnet Provider
Resolved - This incident has been resolved.
Sep 4, 14:41 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 4, 12:25 GMT+04:00
7Mojos maintenance
Completed - The scheduled maintenance has been completed.
Sep 4, 13:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 10:00 GMT+04:00
Scheduled - 7Mojos provider will undergo a System Maintenance procedure on Thursday, September 4th, 2025. 6:00 AM and will end by 09:00 AM GMT +0.

All slot games will be temporarily unavailable.
Aug 28, 18:00 GMT+04:00
Issue with websites operations
Resolved - This incident has been resolved.
Sep 4, 12:20 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 4, 11:49 GMT+04:00
Issue with websites operations
Resolved - This incident has been resolved.
Sep 4, 11:47 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 4, 11:19 GMT+04:00
EveryMatrix maintenance
Completed - The scheduled maintenance has been completed.
Sep 4, 10:01 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 09:00 GMT+04:00
Scheduled - EveryMatrix provider will undergo a System Maintenance procedure on Monday, 4th August 2025. The maintenance will start at 05:00 AM and will end at 06:00 AM GMT.
Jul 29, 20:18 GMT+04:00
Global Issue with Live Sports Matches
Resolved - This incident has been resolved.
Sep 4, 09:24 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 4, 08:44 GMT+04:00
Amusnet maintenance
Completed - The scheduled maintenance has been completed.
Sep 4, 09:01 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 08:00 GMT+04:00
Scheduled - Amusnet provider will undergo a System Maintenance procedure on

Thursday, 4th of September, from 04:00 to 05:00 UTC. For your convenience, a local time zone table is provided below.
Sep 3, 19:46 GMT+04:00
Simpleplay Provider Maintenance
Completed - The scheduled maintenance has been completed.
Sep 4, 08:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 06:00 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 29, 12:47 GMT+04:00
Global Issue with Backoffice/AGP
Resolved - This incident has been resolved.
Sep 4, 02:20 GMT+04:00
Investigating - We are currently investigating this issue.
Sep 4, 01:29 GMT+04:00
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