All Systems Operational

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Check BetConstruct system status and see recent API status updates.

Uptime over the past 90 days. View historical uptime.
Betting Software Products Operational
90 days ago
99.99 % uptime
Today
Casino Platform Operational
90 days ago
99.96 % uptime
Today
Esports Operational
90 days ago
100.0 % uptime
Today
Virtual Sports Operational
90 days ago
100.0 % uptime
Today
Skill Games Operational
90 days ago
100.0 % uptime
Today
Keno Operational
90 days ago
100.0 % uptime
Today
Farkle Operational
90 days ago
100.0 % uptime
Today
Ogwil Operational
90 days ago
100.0 % uptime
Today
Talisman Operational
90 days ago
100.0 % uptime
Today
Social Gaming Operational
90 days ago
100.0 % uptime
Today
Blast Operational
90 days ago
100.0 % uptime
Today
Virtual Reality Casino Operational
90 days ago
100.0 % uptime
Today
Fantasy Sports Operational
90 days ago
100.0 % uptime
Today
VR Live Dealer Operational
90 days ago
100.0 % uptime
Today
Virtual Games Operational
90 days ago
100.0 % uptime
Today
Big Hi Lo Operational
90 days ago
100.0 % uptime
Today
Striker Operational
90 days ago
100.0 % uptime
Today
Sportsbook Operational
90 days ago
99.99 % uptime
Today
Poker Operational
90 days ago
100.0 % uptime
Today
Hoory Operational
90 days ago
100.0 % uptime
Today
API Betconstruct Operational
90 days ago
100.0 % uptime
Today
Betconstruct Back Office Operational
90 days ago
99.25 % uptime
Today
Payments System Operational
90 days ago
99.97 % uptime
Today
Single Sign On SSO Operational
90 days ago
100.0 % uptime
Today
CMS Operational
90 days ago
99.98 % uptime
Today
Affiliates/Agents systems Operational
90 days ago
99.94 % uptime
Today
Odds Feed Operational
90 days ago
99.99 % uptime
Today
Retail Solution Operational
90 days ago
100.0 % uptime
Today
SpringBuilder Operational
90 days ago
99.96 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
FrontEnd Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
99.32 % uptime
Today
3rd Party Provider Operational
90 days ago
99.82 % uptime
Today
Bonuses Operational
90 days ago
99.85 % uptime
Today
Sport Bet Settlement Operational
90 days ago
99.99 % uptime
Today
Bet History Operational
90 days ago
100.0 % uptime
Today
Casino Bet Settlement Operational
90 days ago
99.98 % uptime
Today
AGP Panel Operational
90 days ago
99.94 % uptime
Today
Swarm Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Spring Platform Operational
90 days ago
100.0 % uptime
Today
Casino Bets Placement Operational
90 days ago
99.98 % uptime
Today
Sportsbook Bets Placement Operational
90 days ago
100.0 % uptime
Today
Website Operation Operational
90 days ago
99.95 % uptime
Today
BME Operational
90 days ago
100.0 % uptime
Today
Casino Report Operational
90 days ago
100.0 % uptime
Today
Backoffice Casino Report Operational
90 days ago
100.0 % uptime
Today
Big Hi-Lo Operational
90 days ago
100.0 % uptime
Today
Betconstruct/Creedroomz Live Casino Operational
90 days ago
100.0 % uptime
Today
PMT Operational
90 days ago
100.0 % uptime
Today
Casino Cashback / CashOut Operational
90 days ago
100.0 % uptime
Today
Fantasy Sports Operational
90 days ago
100.0 % uptime
Today
Backoffice Deposit Request Operational
90 days ago
99.99 % uptime
Today
Umbrella Operational
90 days ago
100.0 % uptime
Today
Site Log in Operational
90 days ago
99.93 % uptime
Today
Live Streaming Operational
90 days ago
100.0 % uptime
Today
Casino Top/Last Winners Operational
90 days ago
100.0 % uptime
Today
Casino Tournaments Operational
90 days ago
100.0 % uptime
Today
Predictor Operational
90 days ago
100.0 % uptime
Today
Monti Operational
90 days ago
100.0 % uptime
Today
BetShop Operational
90 days ago
100.0 % uptime
Today
Horseracing Operational
90 days ago
100.0 % uptime
Today
ScoutData Operational
90 days ago
100.0 % uptime
Today
Skill Games Operational
90 days ago
100.0 % uptime
Today
Backgammon Operational
90 days ago
100.0 % uptime
Today
Live Games Animation Operational
90 days ago
100.0 % uptime
Today
Betconstruct Virtual Sports Operational
90 days ago
100.0 % uptime
Today
Fishing Operational
90 days ago
100.0 % uptime
Today
Betconstruct Statistics Operational
90 days ago
100.0 % uptime
Today
Crash Game Operational
90 days ago
100.0 % uptime
Today
2FA (Two-Factor Authentication) Operational
90 days ago
100.0 % uptime
Today
BackOffice Panel Operational
90 days ago
99.34 % uptime
Today
Pascal Operational
90 days ago
100.0 % uptime
Today
Fighters Operational
90 days ago
100.0 % uptime
Today
Microsoft Remote Apps Services Operational
90 days ago
100.0 % uptime
Today
Pascal Gaming Operational
90 days ago
99.99 % uptime
Today
Jira Operational
90 days ago
99.96 % uptime
Today
Megafeed Operational
90 days ago
100.0 % uptime
Today
Wonder Wheel Operational
90 days ago
99.98 % uptime
Today
Email Operational
Outlook, Hotmail Operational
SMS Operational
90 days ago
100.0 % uptime
Today
Pandayo Plus Operational
90 days ago
100.0 % uptime
Today
Loyalty Program Operational
90 days ago
100.0 % uptime
Today
PopOk Gaming Operational
90 days ago
99.99 % uptime
Today
Promo Code Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

SA Gaming maintenance Dec 22, 2025 00:00-02:00 GMT+04:00

SA Gaming
As part of our greatest commitment to serve you better, SA Gaming will perform regular maintenance on following schedule:

Date: 2025-12-22 (Monday)
Time: 10:00 - 12:30 (GMT+8)
During the time, SA Gaming Game Client, Back Office, and Web Service API will be inaccessible. @Harutyun Durgaryan

FC Gaming【Scheduled Maintenance－Advance】Notice

We will be conducting scheduled maintenance at the following time：
● Date：MON, Dec 22, 2025
● Time(GMT+8)：04:00 am ~ 06:00 am
● Environment : Production
● Maintenance Items : All Games / Backend / API
Posted on Dec 19, 2025 - 12:12 GMT+04:00

Scheduled SA Gaming Provider Maintenance Dec 22, 2025 06:00-08:30 GMT+04:00

Scheduled SA Gaming Provider Maintenance

Affected Components: Maintenance

Start: December 22, 06:00 GMT+4
End: December 22, 08:30 GMT+4
Total Duration: 2 hours 30 minutes

Expected Impact: During the time, SA Gaming Game Client, Back Office and API will not be accessible temporarily.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Posted on Dec 10, 2025 - 11:28 GMT+04:00

Scheduled FC Gaming Provider Maintenance Dec 22, 2025 12:00-14:00 GMT+04:00

Scheduled FC Gaming Provider Maintenance

Affected Components: System Maintenance

Start: December 22, 12:00 GMT+4
End: December 22, 14:00 GMT+4
Total Duration: 2 hours

Expected Impact: All Games / Backend / API

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Posted on Dec 19, 2025 - 18:30 GMT+04:00

Schedule maintenance: BETCORE provider Dec 23, 2025 11:00-11:55 GMT+04:00

Start: 23.12.2025 11:00 GMT+4
End: 23.12.2025 11:55 GMT+4
Total Duration: 55 minutes
Expected Impact: The provider will undergo a System Maintenance procedure.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Posted on Dec 20, 2025 - 14:19 GMT+04:00

Stretch Network (Poker) maintenance Dec 23, 2025 11:00-13:00 GMT+04:00

Release: Stretch Network (Poker)
Overview:

Mission System Implementation
"Button Blind" Game Option
"Run It Twice" (RIT) Feature
Bug Fixes and Technical Improvements
Date: December 23, 2025 11:00–13:00 (GMT +4)
Duration: Approximately 2 hours
Impact: Poker game and Poker BackOffice will be unavailable for approximately 2 hours.
Posted on Dec 18, 2025 - 16:48 GMT+04:00

Scheduled Hacksaw Provider Maintenance Jan 12, 2026 11:00-14:30 GMT+04:00

Scheduled Hacksaw Provider Maintenance

Affected Components: System Maintenance

Start: January 12, 11:00 GMT+4
End: January 12, 14:30 GMT+4
Total Duration: 3 hours 30 minutes

Expected Impact: All related services will be temporarily unavailable.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Posted on Dec 18, 2025 - 19:16 GMT+04:00
Dec 21, 2025

No incidents reported today.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025
Promotions Platform maintenance
Completed - The scheduled maintenance has been completed.
Dec 18, 13:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 12:30 GMT+04:00
Scheduled - Maintenance:Promotions Platform
Overview: mssql cumulative update
Date: 18.12.2025 12:30
Duration: 30min
Impact: (Wonder wheel, BC Jackpot, BC tournaments unavailable)
Dec 18, 11:54 GMT+04:00
Live Casino maintenance
Completed - The scheduled maintenance has been completed.
Dec 18, 11:43 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 11:00 GMT+04:00
Scheduled - Release: Live Casino
Overview: Full service release, Performance boost optimization, Game releases
Impact: All tables/studios/halls and games will be offline
Dec 18, 10:59 GMT+04:00
Release: Live Casino
Completed - The scheduled maintenance has been completed.
Dec 18, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 08:01 GMT+04:00
Scheduled - Start: 18.12.2025 08:00 GMT+4
End: 18.12.2025 10:00 GMT+4
Total Duration: 2h
Expected Impact: All tables/studios/halls and games will be offline.
Overview: Full service release, Performance boost optimization, Game releases
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 8, 15:00 GMT+04:00
Scheduled VA Gaming Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 18, 08:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 05:00 GMT+04:00
Scheduled - Scheduled VA Gaming Provider Maintenance

Affected Components: Scheduled Studio Maintenance

Start: December 18, 05:00 GMT+4
End: December 18, 08:00 GMT+4
Total Duration: 3 hours

Expected Impact: Production environment will be inaccessible.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 17, 09:48 GMT+04:00
Dec 17, 2025
Scheduled Spadegaming (EUMT) Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 17, 20:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 18:00 GMT+04:00
Scheduled - Scheduled Spadegaming (EUMT) Provider Maintenance

Affected Components: System Maintenanc

Start: December 17, 18:00 GMT+4
End: December 17, 20:00 GMT+4
Total Duration: 2 hour

Expected Impact: All related services will be temporarily unavailable.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 17, 15:47 GMT+04:00
Scheduled FlappyBet Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 17, 15:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 14:00 GMT+04:00
Scheduled - Scheduled FlappyBet Provider Maintenance

Affected Components: Scheduled Studio Maintenance

Start: December 17, 14:00 GMT+4
End: December 17, 15:00 GMT+4
Total Duration: 1 hour

Expected Impact: All connected services

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 17, 13:46 GMT+04:00
Backoffice Login Issue
Resolved - This incident has been resolved.
Dec 17, 14:24 GMT+04:00
Investigating - We are currently investigating this issue.
Dec 17, 14:16 GMT+04:00
Scheduled 7Mojos Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 17, 13:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 11:30 GMT+04:00
Scheduled - Scheduled 7Mojos Provider Maintenance

Affected Components: Scheduled Studio Maintenance

Start: December 17, 11:30 GMT+4
End: December 17, 13:30 GMT+4
Total Duration: 2 hours

Expected Impact: All live casino tables will be unavailable during that period.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 12, 19:33 GMT+04:00
Scheduled 7Mojos Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 17, 12:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 11:30 GMT+04:00
Scheduled - Scheduled 7Mojos Provider Maintenance

Affected Components: Scheduled Slots Maintenance

Start: December 17, 11:30 GMT+4
End: December 17, 12:00 GMT+4
Total Duration: 30 minutes

Expected Impact: All Slots will be unavailable during that period.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 12, 19:35 GMT+04:00
Release: CRM
Completed - The scheduled maintenance has been completed.
Dec 17, 11:31 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 11:01 GMT+04:00
Scheduled - Start: 17.12.2025 11:00 GMT+4
End: 17.12.2025 11:30 GMT+4
Total Duration: 30 minutes
Expected Impact: CRM will be unavailable
Overview: sprint-3.44.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 16, 18:50 GMT+04:00
OddsFeed Platform maintenance
Completed - The scheduled maintenance has been completed.
Dec 17, 11:02 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 11:00 GMT+04:00
Scheduled - Release: OddsFeed Platform
Overview: Release
Date: 17.12.2025 11:00 (GMT) +4
Duration: 2 minutes
Impact: No impact
Dec 15, 19:00 GMT+04:00
Schedule maintenance: XPG provider
Completed - The scheduled maintenance has been completed.
Dec 17, 10:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 10:00 GMT+04:00
Scheduled - Start: 17.12.2025 10:00 GMT+4
End: 17.12.2025 10:30 GMT+4
Total Duration: 30 minutes
Expected Impact: The access to the API, the games, and the entire Kiosk (back office) system will be temporarily unavailable.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 16, 20:06 GMT+04:00
Schedule maintenance: VIVO Gaming provider
Completed - The scheduled maintenance has been completed.
Dec 17, 05:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 23:00 GMT+04:00
Scheduled - Start: 16.12.2025 23:00 GMT+4
End: 17.12.2025 05:00 GMT+4
Total Duration: 6h
Expected Impact: The provider will undergo a System Maintenance procedure.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 15, 15:51 GMT+04:00
Dec 16, 2025
Scheduled Proxy Live Solutions Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 16, 13:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 12:10 GMT+04:00
Scheduled - Scheduled Proxy Live Solutions Provider Maintenance

Affected Components: Scheduled Studio Maintenance

Start: December 16, 12:00 GMT+4
End: December 16, 13:00 GMT+4
Total Duration: 1 hour

Expected Impact: All tables.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 16, 12:09 GMT+04:00
Schedule maintenance: Proxy Live Solutions
Completed - The scheduled maintenance has been completed.
Dec 16, 13:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 12:00 GMT+04:00
Scheduled - Start: 16.12.2025 12:00 GMT+4
End: 16.12.2025 13:00 GMT+4
Total Duration: 1h
Expected Impact: The provider will undergo a System Maintenance procedure .
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 11, 18:03 GMT+04:00
Vir2al Games Maintenance
Completed - The scheduled maintenance has been completed.
Dec 16, 12:01 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 11:01 GMT+04:00
Scheduled - Schedule maintenance:

Start: 14.12.2025 11:00 GMT+4
End: 14.12.2025 12:00 GMT+4
Total Duration: 1h

Expected Impact: Maintenance will be carried out to update servers and equipment.
Due to this, games may not be available.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 14, 10:11 GMT+04:00
Schedule maintenance: Sportradar provider
Completed - The scheduled maintenance has been completed.
Dec 16, 12:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 09:00 GMT+04:00
Scheduled - Start: 16.12.2025 09:00 GMT+4
End: 16.12.2025 12:00 GMT+4
Total Duration: 3h
Expected Impact: All Virtual Sports products will be set to maintenance mode for this duration.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 9, 14:36 GMT+04:00
GoldenRace Maintenance
Completed - The scheduled maintenance has been completed.
Dec 16, 11:01 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 10:00 GMT+04:00
Scheduled - Schedule maintenance:

Start: 16.12.2025 10:00 GMT+4
End: 16.12.2025 11:00 GMT+4
Total Duration: 1h

Expected Impact: The maintenance will be carried out to update the servers and equipment.
Due to this, games may not be available.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 14, 09:55 GMT+04:00
Release: Swarm PusherProxy
Completed - The scheduled maintenance has been completed.
Dec 16, 11:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 10:01 GMT+04:00
Scheduled - Start: 16.12.2025 10:00 GMT+4
End: 16.12.2025 11:00 GMT+4
Total Duration: 1h
Overview: Improvements
Expected Impact: Some clients may notice sportsbook loading issues
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 15, 16:44 GMT+04:00
BETCORE maintenance
Completed - The scheduled maintenance has been completed.
Dec 16, 10:55 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 10:00 GMT+04:00
Scheduled - BETCORE
16.12.2025 from 07:00 to 07:55 (UTC +1) maintenance will be carried out to update the servers and equipment.
Due to this, games may not be available.

We apologize for the temporary inconvenience!
Dec 13, 13:53 GMT+04:00
Schedule maintenance: Ezugi provider
Completed - The scheduled maintenance has been completed.
Dec 16, 10:01 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 09:00 GMT+04:00
Scheduled - Start: 16.12.2025 09:00 GMT+4
End: 16.12.2025 10:00 GMT+4
Total Duration: 1h
Expected Impact: The provider will undergo a System Maintenance procedure.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 15, 13:18 GMT+04:00
Release: Live Casino
Completed - The scheduled maintenance has been completed.
Dec 16, 09:01 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 08:50 GMT+04:00
Scheduled - Start: 16.12.2025 08:50 GMT+4
End: 16.12.2025 09:00 GMT+4
Total Duration: 10 minutes
Expected Impact: All tables/studios/halls and games will be offline
Overview: Streaming Servers Urgent Maintenance
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 15, 15:02 GMT+04:00
Streaming Servers Urgent Maintenance
Completed - The scheduled maintenance has been completed.
Dec 16, 08:51 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 08:50 GMT+04:00
Update - We will be undergoing scheduled maintenance during this time.
Dec 16, 08:49 GMT+04:00
Scheduled - Release: Live Casino
Overview: Streaming Servers Urgent Maintenance
Date: 16.12.2025 08:50 (GMT+4)
Duration: 10 minutes (max)
Impact: All tables/studios/halls and games will be offline
Dec 16, 08:48 GMT+04:00
Schedule maintenance: Playson provider
Completed - The scheduled maintenance has been completed.
Dec 16, 07:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 06:00 GMT+04:00
Scheduled - Start: 16.12.2025 06:00 GMT+4
End: 16.12.2025 07:00 GMT+4
Total Duration: 1h
Expected Impact: The provider will undergo a System Maintenance procedure.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 15, 12:52 GMT+04:00
Dec 15, 2025
Backoffice Login Issue
Resolved - This incident has been resolved.
Dec 15, 16:48 GMT+04:00
Investigating - We are currently investigating this issue.
Dec 15, 16:39 GMT+04:00
Swarm Netherlands Maintenance
Completed - The scheduled maintenance has been completed.
Dec 15, 13:11 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 13:01 GMT+04:00
Scheduled - Start: 15.12.2025 13:00 GMT+4
End: 15.12.2025 13:10 GMT+4
Total Duration: 10 minutes
Expected Impact: Swarm Netherlands group will be unavailable during that period
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 15, 13:00 GMT+04:00
Scheduled EveryMatrix Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 15, 11:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 10:00 GMT+04:00
Scheduled - Scheduled EveryMatrix Provider Maintenance

Affected Components: Maintenance

Start: December 15, 10:00 GMT+4
End: December 15, 11:00 GMT+4
Total Duration: 1 hour

Expected Impact: During the maintenance window, all services provided by EveryMatrix might suffer service interruptions.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 10, 11:19 GMT+04:00
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Scheduled Spadegaming Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 23:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 21:00 GMT+04:00
Scheduled - Scheduled Spadegaming Provider Maintenance

Affected Components: Maintenance

Start: December 11, 21:00 GMT+4
End: December 11, 23:00 GMT+4
Total Duration: 2 hours

Expected Impact: All related services will be temporarily unavailable.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 10, 13:10 GMT+04:00
Scheduled Affiliate and Agent Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 16:50 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 16:35 GMT+04:00
Scheduled - Scheduled Affiliate and Agent Maintenance

Affected Components: Permission-based control for agent creation(registration) |
Translate all notifications in project from Front End |
Implement API calls |
Make "Reports -> General -> Specific Product" Report configurable |
Handle invalid columns in saved filters (Sprint 25-20)

Start: December 11, 16:30 GMT+4
End: December 11, 16:45 GMT+4
Total Duration: 15 minutes

Expected Impact: NO

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 11, 16:19 GMT+04:00
Schedule maintenance: Yggdrasil Provider
Completed - The scheduled maintenance has been completed.
Dec 11, 14:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 12:02 GMT+04:00
Scheduled - Start: 11.12.2025 12:00 GMT+4
End: 11.12.2025 14:00 GMT+4
Total Duration: 2h
Expected Impact: During the maintenance window, short downtimes or connection drops may occur.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 10, 17:23 GMT+04:00
Widget Infrastructure release
Completed - The scheduled maintenance has been completed.
Dec 11, 13:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 12:00 GMT+04:00
Scheduled - Start: 11.12.2025 12:00 GMT+4
End: 11.12.2025 13:30 GMT+4
Total Duration: 1h 30 minutes
Expected Impact: Services will be temporarily unavailable during the release.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 10, 17:27 GMT+04:00
Scheduled Pascal Gaming Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 12:05 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 12:01 GMT+04:00
Scheduled - Scheduled Pascal Gaming Provider Maintenance

Affected Components: Slot Games ,jackpot Service

Start: December 11, 12:00 GMT+4
End: December 11, 12:05 GMT+4
Total Duration: 5 minutes

Expected Impact: All slot games will be unavailable.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 11, 11:29 GMT+04:00
Betconstruct/Creedroomz Live Casino
Completed - The scheduled maintenance has been completed.
Dec 11, 09:45 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 09:00 GMT+04:00
Scheduled - Overview: Full service release, Performance boost optimization, Game releases
Date: 11.12.2025 09:00 (GMT+4)
Duration: 45 minutes
Impact: All tables/studios/halls and games will be offline
Nov 26, 15:31 GMT+04:00
Dec 10, 2025
Schedule maintenance: EveryMatrix provider
Completed - The scheduled maintenance has been completed.
Dec 10, 18:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 17:00 GMT+04:00
Scheduled - Start: 10.12.2025 17:00 GMT+4
End: 10.12.2025 18:00 GMT+4
Total Duration: 1h
Expected Impact: The maintenance will be affecting Gammatrix Stage infrastructure. The affected systems will be unavailable during this time-frame and we advise you to plan accordingly.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 9, 14:39 GMT+04:00
Scheduled Downtime Of The Roulettes: PatePlay
Completed - The scheduled maintenance has been completed.
Dec 10, 13:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 12:00 GMT+04:00
Scheduled - We will update the games and adding new features that should improve the quality of play for our customers. Changes that will occur:
Deploy of new features on automatic roulettes and fixes
Adding a new roulette floor that will help with leveling
Full cleaning of roulette wheels and leveling (deep cleaning)
Full studio cleaning
Possible change of tube for AR2
Camera adjustments to the new setup
Dec 10, 05:53 GMT+04:00
Schedule maintenance: Stakelogic Live
Completed - The scheduled maintenance has been completed.
Dec 10, 13:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 10:00 GMT+04:00
Scheduled - Start: 10.12.2025 10:00 GMT+4
End: 10.12.2025 13:00 GMT+4
Total Duration: 3h
Expected Impact: The services will be unavailable to customers during the timeframe.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 9, 11:03 GMT+04:00
Release: OddsFeed Platform
Completed - The scheduled maintenance has been completed.
Dec 10, 11:02 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 11:00 GMT+04:00
Scheduled - Start: 10.12.2025 11:00 GMT+4
End: 10.12.2025 11:02 GMT+4
Total Duration: 2 minutes
Expected Impact: No impact
Dec 8, 15:28 GMT+04:00
Backoffice Login Issue
Resolved - This incident has been resolved.
Dec 10, 10:38 GMT+04:00
Investigating - We are currently investigating this issue.
Dec 10, 09:49 GMT+04:00
Schedule maintenance: Relax Gaming
Completed - The scheduled maintenance has been completed.
Dec 10, 09:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 08:00 GMT+04:00
Scheduled - Start: 10.12.2025 08:00 GMT+4
End: 10.12.2025 08:00 GMT+4
Total Duration: 1h
Expected Impact: The provider will undergo a System Maintenance procedure.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 3, 14:11 GMT+04:00
77 Gaming Maintenance
Completed - The scheduled maintenance has been completed.
Dec 10, 06:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 05:00 GMT+04:00
Scheduled - 77 Gaming Maintenance Announcement

Date :2025/12/10（Wednesday）9:00 AM ～10:00 AM (GMT+8)

On behalf of 77 Gaming team, we would like to kindly inform you in advance, for the purpose of system enhancement, we have scheduled a temporary maintenance, during this period of time, which all slot games will not be available. Thank you for your understanding.
Nov 24, 11:24 GMT+04:00
GameArt Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 10, 03:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 02:00 GMT+04:00
Scheduled - Date and time: 2025-12-10 02:00-03:00 GMT+4
Impact: Games will be unavailable
Dec 1, 17:29 GMT+04:00
Dec 9, 2025
Scheduled Skywind Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 9, 12:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 11:00 GMT+04:00
Scheduled - Scheduled Skywind Provider Maintenance

Affected Components: Production

Start: December 9, 11:00 GMT+4
End: December 9, 12:00 GMT+4
Total Duration: 1 hour

Expected Impact: These maintenance activities require Games downtime for up to 30 minutes within the maintenance window.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Nov 25, 18:30 GMT+04:00
Scheduled TVBET Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 9, 10:55 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 10:00 GMT+04:00
Scheduled - Start: 09.12.2025 10:00 GMT+4
End: 09.12.2025 10:55 GMT+4
Total Duration: 55 minutes
Expected Impact: The provider will undergo a System Maintenance procedure
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 5, 19:15 GMT+04:00
Schedule Playson provider maintenance
Completed - The scheduled maintenance has been completed.
Dec 9, 07:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 07:00 GMT+04:00
Scheduled - Start: 09.12.2025 07:00 GMT+4
End: 09.12.2025 07:10 GMT+4
Total Duration: 10
Expected Impact: During the maintenance, you may experience transaction failures. We kindly request you to keep the scheduled maintenance in mind when dealing with possible customer queries.
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 8, 14:23 GMT+04:00
Dec 8, 2025
Microgaming maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 13:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 11:00 GMT+04:00
Scheduled - Microgaming Notification: Maintenance and Upgrades for Free Games-Related Backoffice & API Functionality on 8 December

Kindly take note of the following

Category:
API and Backoffice

Detail:
To continuously optimize the user experience, there will be maintenance and upgrades to the batch cancel instances for Free Games Plus within the K2 API and Backoffice, along with corresponding adjustments, during the time specified below.

Maintenance Schedule: Monday, 8 December 2025 15:00 - 17:30
*The K2 APIs and Backoffice functions listed below will undergo maintenance during this time.

K2 Single Wallet API/ Common Wallet API
1.　Close Free Game Offer (PATCH /agents/{agentCode}/offers/{offerGuid}/close)

New Required Request Added: The API requires the user to set the "cancelAwardedInstances" parameter (true/false) to determine whether to cancel free game offers that have already been awarded to players. 2.　Get Batch List (GET /agents/{agentCode}/batches)
Parameter/Status Name Changes:
InProgress will be updated to: Assigning
Completed will be updated to: Assigned
New Statuses Added: Cancelling and Cancelled
Please note: The response of this API will include a new cancellation summary (Please refer to the Dev Portal for details).

3.　Get Batch Details (GET /agents/{agentCode}/batches/{batchGuid})

New Returned Property Added: "isPartiallyConsumed" (=True indicates partial consumption by the player, meaning that partially consumed free game offers cannot be cancelled) 4.　Get Specific Player's Free Game Offers (GET /agents/{agentCode}/players/{playerId}/freeGameOffers)
5.　Get Player List for Free Game Offer (GET /agents/{agentCode}/offers/{offerGuid}/players)
New Returned Parameters Added: "Cancelling" and "CancelFailed" Single Wallet and Common Wallet Backoffice > Free Games 1.　Offer List> Actions> Close Offer
When the user clicks "Close Offer," the prompt message displayed in the pop-up window will differ based on the BackOffice permissions (With "cancel instances" permission or not) 2.　Batch Jobs
New tab added "Cancelled" showing the cancellation job list
Users can select single or multiple checkboxes within the Batch Jobs list to perform a cancellation
Please refer to the Backoffice manual for the "Cancelled" tab's details 3.　Tools> Players Management> Player Info> Free Games Offer
New Status Added in "Instance Status": "Cancelling" and "Failed to Cancel"
New Button Added: "Refresh", to update the status of the instance 4. 　User management> Permissions> Free games
Rename "Cancel instance" to: Cancel instances and batch jobs
Merge "Assign multiple players to an offer" and "Assign a player to an offer" to: Assign players to an offer 5. 　Free Games> Offer List> Free Games Player Management
New Button Added: "Refresh", to update the status of the instance Thank you for your continued support and patience.
Should you have any questions, please contact our Customer Service team or your dedicated Account Manager. Document:
MG+ Single Wallet Free Games Plus Guide
MG+ Common Wallet Free Games Plus Guide MG+ K2 Single Wallet API - DevPortal
MG+ K2 Common Wallet API - DevPortal MG+ Backoffice - Single Wallet Manual
MG+ Backoffice - Common Wallet Manual Impact:
MG+ Backoffice & K2 API related to Free Game will be temporarily unavailable. Platform:
MG+ Common Wallet (Transfer Wallet) and MG+ Single Wallet (Seamless Wallet) Date and Time (GMT+8):
Monday, 8 December 2025 15:00-17:30
Dec 1, 10:46 GMT+04:00
Scheduled eBET Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 13:25 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 10:25 GMT+04:00
Scheduled - Start: 08.12.2025 10:25 GMT+4
End: 08.12.2025 13:30 GMT+4
Total Duration: 3h
Expected Impact: Production Environment (All tables)
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 8, 10:23 GMT+04:00
Scheduled EveryMatrix Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 11:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 10:00 GMT+04:00
Scheduled - Scheduled EveryMatrix Provider Maintenance

Affected Components: Maintenance

Start: December 08, 10:00 GMT+4
End: December 08, 11:00 GMT+4
Total Duration: 1 hour

Expected Impact: During the maintenance window, all services provided by EveryMatrix might suffer service interruptions.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 2, 00:47 GMT+04:00
Scheduled SA Gaming Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 08:31 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 06:00 GMT+04:00
Scheduled - Scheduled SA Gaming Provider Maintenance

Affected Components: Maintenance

Start: December 08, 06:00 GMT+4
End: December 08, 08:30 GMT+4
Total Duration: 2 hours 30 minutes

Expected Impact: During the time, SA Gaming Game Client, Back Office, and Web Service API will be inaccessible.

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 5, 12:06 GMT+04:00
Scheduled eBET Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 08:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 05:00 GMT+04:00
Scheduled - Start: 08.12.2025 05:00 GMT+4
End: 08.12.2025 08:30 GMT+4
Total Duration: 3h 30 minutes
Expected Impact: Production Environment (All tables)
We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 5, 17:16 GMT+04:00
Scheduled WE Provider Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 08:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 02:00 GMT+04:00
Scheduled - Scheduled WE Provider Maintenance

Affected Components: Maintenance

Start: December 08, 02:00 GMT+4
End: December 08, 08:30 GMT+4
Total Duration: 6 hours 30 minutes

Expected Impact: All connected services

We apologize for any inconvenience this may cause. We will post updates here as the maintenance progresses and when it is complete.
Dec 5, 02:00 GMT+04:00
Dec 7, 2025
BackOffice Panel Issue
Resolved - This incident has been resolved.
Dec 7, 02:54 GMT+04:00
Investigating - We are currently investigating this issue.
Dec 7, 02:30 GMT+04:00
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