Global Issue With Email (Outlook/Hotmail Systems)
Investigating - We are currently investigating this issue.
Apr 09, 2025 - 10:52 GMT+04:00

About This Site

Check BetConstruct system status and see recent API status updates.

Uptime over the past 90 days. View historical uptime.
Betting Software Products Partial Outage
90 days ago
99.33 % uptime
Today
Casino Platform ? Operational
90 days ago
99.61 % uptime
Today
Esports Operational
90 days ago
100.0 % uptime
Today
Virtual Sports Operational
90 days ago
100.0 % uptime
Today
Skill Games Operational
90 days ago
100.0 % uptime
Today
Keno Operational
90 days ago
100.0 % uptime
Today
Farkle Operational
90 days ago
100.0 % uptime
Today
Ogwil Operational
90 days ago
100.0 % uptime
Today
Talisman Operational
90 days ago
100.0 % uptime
Today
Social Gaming Operational
90 days ago
100.0 % uptime
Today
Blast Operational
90 days ago
100.0 % uptime
Today
Virtual Reality Casino Operational
90 days ago
100.0 % uptime
Today
Fantasy Sports Operational
90 days ago
100.0 % uptime
Today
VR Live Dealer Operational
90 days ago
100.0 % uptime
Today
Virtual Games Operational
90 days ago
100.0 % uptime
Today
Big Hi Lo Operational
90 days ago
100.0 % uptime
Today
Striker Operational
90 days ago
100.0 % uptime
Today
Sportsbook Partial Outage
90 days ago
87.73 % uptime
Today
Poker Operational
90 days ago
100.0 % uptime
Today
Hoory Operational
90 days ago
100.0 % uptime
Today
API Betconstruct Operational
90 days ago
99.97 % uptime
Today
Betconstruct Back Office Operational
90 days ago
92.8 % uptime
Today
Payments System Operational
90 days ago
99.94 % uptime
Today
Single Sign On SSO Operational
90 days ago
100.0 % uptime
Today
CMS Operational
90 days ago
99.46 % uptime
Today
Affiliates/Agents systems Operational
90 days ago
99.52 % uptime
Today
Odds Feed Operational
90 days ago
100.0 % uptime
Today
Retail Solution Operational
90 days ago
100.0 % uptime
Today
SpringBuilder Operational
90 days ago
99.98 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
FrontEnd Operational
90 days ago
99.98 % uptime
Today
CRM Operational
90 days ago
97.69 % uptime
Today
3rd Party Provider Operational
90 days ago
96.29 % uptime
Today
Bonuses Operational
90 days ago
99.3 % uptime
Today
Sport Bet Settlement Operational
90 days ago
100.0 % uptime
Today
Bet History Operational
90 days ago
100.0 % uptime
Today
Casino Bet Settlement Operational
90 days ago
99.99 % uptime
Today
AGP Panel Operational
90 days ago
99.98 % uptime
Today
Swarm Operational
90 days ago
99.99 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Spring Platform Operational
90 days ago
99.97 % uptime
Today
Casino Bets Placement Operational
90 days ago
99.98 % uptime
Today
Sportsbook Bets Placement Operational
90 days ago
100.0 % uptime
Today
Website Operation Operational
90 days ago
99.57 % uptime
Today
BME Operational
90 days ago
100.0 % uptime
Today
Casino Report Operational
90 days ago
99.99 % uptime
Today
Backoffice Casino Report Operational
90 days ago
99.99 % uptime
Today
Big Hi-Lo Operational
90 days ago
100.0 % uptime
Today
Betconstruct/Creedroomz Live Casino Operational
90 days ago
99.99 % uptime
Today
PMT Under Maintenance
90 days ago
100.0 % uptime
Today
Casino Cashback / CashOut Operational
90 days ago
100.0 % uptime
Today
Fantasy Sports Operational
90 days ago
100.0 % uptime
Today
Backoffice Deposit Request Operational
90 days ago
99.96 % uptime
Today
Umbrella Operational
90 days ago
100.0 % uptime
Today
Site Log in Operational
90 days ago
97.84 % uptime
Today
Live Streaming Operational
90 days ago
100.0 % uptime
Today
Casino Top/Last Winners Under Maintenance
90 days ago
100.0 % uptime
Today
Casino Tournaments Operational
90 days ago
100.0 % uptime
Today
Predictor Operational
90 days ago
100.0 % uptime
Today
Monti Operational
90 days ago
100.0 % uptime
Today
BetShop Operational
90 days ago
100.0 % uptime
Today
Horseracing Operational
90 days ago
100.0 % uptime
Today
ScoutData Operational
90 days ago
100.0 % uptime
Today
Skill Games Operational
90 days ago
100.0 % uptime
Today
Backgammon Operational
90 days ago
100.0 % uptime
Today
Live Games Animation Operational
90 days ago
100.0 % uptime
Today
Betconstruct Virtual Sports Operational
90 days ago
100.0 % uptime
Today
Fishing Operational
90 days ago
100.0 % uptime
Today
Betconstruct Statistics Operational
90 days ago
100.0 % uptime
Today
Crash Game Operational
90 days ago
100.0 % uptime
Today
2FA (Two-Factor Authentication) Operational
90 days ago
100.0 % uptime
Today
BackOffice Panel Operational
90 days ago
96.01 % uptime
Today
Pascal Operational
90 days ago
95.91 % uptime
Today
Fighters Operational
90 days ago
100.0 % uptime
Today
Microsoft Remote Apps Services Operational
90 days ago
100.0 % uptime
Today
Pascal Gaming Operational
90 days ago
99.98 % uptime
Today
Jira Operational
90 days ago
99.99 % uptime
Today
Megafeed Operational
90 days ago
100.0 % uptime
Today
Wonder Wheel Operational
90 days ago
99.99 % uptime
Today
Email Operational
Outlook, Hotmail Partial Outage
SMS Operational
90 days ago
100.0 % uptime
Today
Pandayo Plus Operational
90 days ago
100.0 % uptime
Today
Loyalty Program Operational
90 days ago
100.0 % uptime
Today
PopOk Gaming Operational
90 days ago
99.93 % uptime
Today
Promo Code Operational
90 days ago
98.14 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

EveryMatrix Provider Maintenance Aug 25, 2025 09:00-10:00 GMT+04:00

We will be undergoing scheduled maintenance during this time.
Posted on Aug 18, 2025 - 22:24 GMT+04:00

Pragmatic Play Provider Maintenance Aug 26, 2025 09:00-20:00 GMT+04:00

Date and time: 2025-08-26 09:00-20:00 GMT+4
Impact: Potential unavailability up to 60 minutes during an 11-hour period
Production: DK3
Posted on Aug 21, 2025 - 18:10 GMT+04:00

Yggdrasil Provider Maintenance Aug 26, 2025 10:00-12:00 GMT+04:00

We will be undergoing scheduled maintenance during this time.
Posted on Aug 20, 2025 - 14:06 GMT+04:00

Thunderkick Provider Maintenance Aug 27, 2025 12:00-12:15 GMT+04:00

Date and time: 27.08.2025 12:00 (GMT+4)
Impact: All connected services
Posted on Aug 20, 2025 - 18:05 GMT+04:00

EveryMatrix maintenance Sep 4, 2025 09:00-10:00 GMT+04:00

EveryMatrix provider will undergo a System Maintenance procedure on Monday, 4th August 2025. The maintenance will start at 05:00 AM and will end at 06:00 AM GMT.
Posted on Jul 29, 2025 - 20:18 GMT+04:00
Aug 21, 2025
Affiliate and agent System maintenance
Completed - The scheduled maintenance has been completed.
Aug 21, 15:45 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 15:30 GMT+04:00
Scheduled - Release: Affiliate and Agent
Version: v6.2.0
Overview: Skip BO Pusher for Success Transactions | Deploy Postback — Refactor & Redux Migration |
Implement “Provider” Functionality on Deploy Main Page |
External API : parameter addition |
Implement “Provider” Column on Deploy Reports section | Improvment | Bug fixes (Sprint 25-13)
Date and Time: 2025-08-21 15:30 +04:00
Duration: 5-15 min
Expected impact: no
Aug 21, 15:21 GMT+04:00
Greentube maintenance
Completed - The scheduled maintenance has been completed.
Aug 21, 12:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 10:50 GMT+04:00
Scheduled - Please be informed that we are extending our planned maintenance:

Change Ticket ID CHG0069432
Start date/time 21/08/2025 06:00 CEST
End date/time 21/08/2025 09:30 CEST
Downtime required Yes
Affected infrastructure/locations AT-PLI, AT-SOCIAL, AT-LU, AT-PROD (B2B), AT-RMG, Mynt-901-Social, ATBR-PROD (B2B), Sportsbook
Affected services Website and game operation services
Summary Planned maintenance of the remote gaming system
Service impact Website and game operation services will be interrupted with a downtime with duration from 30 seconds to 5 minutes
Testing and rollback details Tested, rollback possible
Aug 21, 10:47 GMT+04:00
Yggdrasil maintenance
Completed - The scheduled maintenance has been completed.
Aug 21, 12:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 10:00 GMT+04:00
Scheduled - Yggdrasil

Please be advised that scheduled maintenance will commence on the following dates and times:

20.08 - 08:00 - 11:00 CEST - Backend and GATI clusters
21.08 - 08:00 - 10:00 CEST - shared clusters

During maintenane window may occure short time downtimes / drops.
All internal production production is impacted.

PROD-MT
PROD-UK
PROD-CW
Aug 18, 13:49 GMT+04:00
Spring BME maintenance
Completed - The scheduled maintenance has been completed.
Aug 21, 11:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 11:00 GMT+04:00
Scheduled - Release: Spring BME Overview: Release Date: 2025-08-21 11:00(+4GMT) Duration: 10 minutes Impact: no impact Release Notes:
Aug 21, 10:45 GMT+04:00
GREENTUBE Provider Release
Completed - The scheduled maintenance has been completed.
Aug 21, 10:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 08:00 GMT+04:00
Scheduled - Date and time: 2025-08-21 08:00(GMT+4)
Impact: All connected services
Aug 11, 16:01 GMT+04:00
"Tom Horn" Global Issue
Resolved - This incident has been resolved.
Aug 21, 10:01 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 21, 01:10 GMT+04:00
XPG maintenance
Completed - The scheduled maintenance has been completed.
Aug 21, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 09:00 GMT+04:00
Scheduled - Date and time: 21.08.2025 09:00(GMT+4)
Impact: All connected services
Aug 20, 18:08 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 21, 09:53 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 21, 09:38 GMT+04:00
Spring Platform Release
Completed - The scheduled maintenance has been completed.
Aug 21, 09:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 09:01 GMT+04:00
Scheduled - Date and time: 21.08.2025 09:00(GMT+4)
Impact: All connected services
Aug 20, 18:10 GMT+04:00
VA Gaming Maintenance
Completed - The scheduled maintenance has been completed.
Aug 21, 08:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 04:00 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 20, 09:25 GMT+04:00
Global Issue with Backoffice/AGP
Resolved - This incident has been resolved.
Aug 21, 03:32 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 21, 03:14 GMT+04:00
Global Issue with Backoffice/AGP
Resolved - This incident has been resolved.
Aug 21, 01:44 GMT+04:00
Update - We are continuing to investigate this issue.
Aug 21, 01:44 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 21, 01:07 GMT+04:00
Aug 20, 2025
Issue with Promo Code
Resolved - This incident has been resolved.
Aug 20, 16:10 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 20, 13:54 GMT+04:00
Website Login Issue
Resolved - This incident has been resolved.
Aug 20, 15:06 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 20, 14:55 GMT+04:00
Issue with BackOffice/AGP
Resolved - This incident has been resolved.
Aug 20, 15:06 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 20, 14:56 GMT+04:00
Issue with CRM Reports (Wrong Data Appearance)
Resolved - This incident has been resolved.
Aug 20, 13:45 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 20, 11:56 GMT+04:00
Issue with Promo Code
Resolved - This incident has been resolved.
Aug 20, 13:45 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 20, 13:03 GMT+04:00
Yggdrasil maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 13:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 10:00 GMT+04:00
Scheduled - Yggdrasil

Please be advised that scheduled maintenance will commence on the following dates and times:

20.08 - 08:00 - 11:00 CEST - Backend and GATI clusters
21.08 - 08:00 - 10:00 CEST - shared clusters

During maintenane window may occure short time downtimes / drops.
All internal production production is impacted.

PROD-MT
PROD-UK
PROD-CW
Aug 18, 13:48 GMT+04:00
EGT Digital Provider Maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 13:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 11:00 GMT+04:00
Scheduled - Date and time: 2025-08-20 11:00-13:00 GMT+4
Duration: 2 Hours
Aug 14, 16:50 GMT+04:00
Stakelogic Live Tables maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 11:45 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 09:00 GMT+04:00
Scheduled - Scheduled Maintenance: Stakelogic Live Tables - 20/08/2025
We would like to inform you that we have scheduled maintenance for all Stakelogic Live tables on 20/08/2025 between 05:00 - 07:45 UTC. Unfortunately, our services will be unavailable to customers during the specified timeframe.
Aug 19, 17:41 GMT+04:00
OddsFeed Platform maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 11:02 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 11:01 GMT+04:00
Scheduled - Release: OddsFeed Platform
Overview: Release
Date: 20.08.2025 11:00 (GMT) +4
Duration: 2 minutes
Impact: No impact
Aug 18, 11:41 GMT+04:00
Amusnet maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 08:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 08:00 GMT+04:00
Scheduled - Quick Restart - Amusnet Games

We would like to inform you about the unplanned quick restart of Amusnet Games, which will take place on Wednesday, August 20th, from 04:00 UTC and it will last approximately 5-10 minutes.
Aug 19, 20:39 GMT+04:00
casino page loading issue
Resolved - This incident has been resolved.
Aug 20, 06:32 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 19, 23:46 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 20, 02:10 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 20, 01:57 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 20, 01:34 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 20, 01:13 GMT+04:00
Aug 19, 2025
Issue with CMS (casino/live casino pages loading)
Resolved - This incident has been resolved.
Aug 19, 17:07 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 19, 15:19 GMT+04:00
Backoffice loading and Replication Issue
Resolved - This incident has been resolved.
Aug 19, 16:34 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 19, 16:13 GMT+04:00
Hacksaw Gaming maintenance
Completed - The scheduled maintenance has been completed.
Aug 19, 12:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 10:00 GMT+04:00
Scheduled - Date and time: 19.08.2025 10:00 (GMT+4)
Impact: All connected services
Aug 1, 13:16 GMT+04:00
Betcore Provider Maintenance
Completed - The scheduled maintenance has been completed.
Aug 19, 11:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 09:00 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 15, 21:09 GMT+04:00
Amusnet Provider Maintenance
Completed - The scheduled maintenance has been completed.
Aug 19, 08:20 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 08:00 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 18, 19:04 GMT+04:00
Playson maintenance
Completed - The scheduled maintenance has been completed.
Aug 19, 06:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 06:00 GMT+04:00
Scheduled - Maintenance Schedule:

Date: Tuesday 19th of August 2025
Time: 4 AM CET time
Risk Classification: Low
Expected Downtime: 5-10 minutes
Purpose: Deploying updates to the server

Playson
Aug 18, 13:06 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 19, 01:27 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 19, 01:12 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 19, 00:22 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 18, 23:58 GMT+04:00
Aug 18, 2025
EveryMatrix maintenance
Completed - The scheduled maintenance has been completed.
Aug 18, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 09:00 GMT+04:00
Scheduled - EveryMatrix

We are writing to inform you that the maintenance window of this week has been scheduled for Monday, 18th August 2025. The maintenance will start at 05:00 AM and will end at 06:00 AM GMT.

During the maintenance window, all services provided by EveryMatrix might suffer service interruptions.
Aug 13, 21:31 GMT+04:00
Issue with Backoffice Replication
Resolved - This incident has been resolved.
Aug 18, 04:15 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 18, 04:04 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 18, 01:42 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 18, 00:49 GMT+04:00
Aug 17, 2025
Backoffice loading and Replication Issue
Resolved - This incident has been resolved.
Aug 17, 23:31 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 17, 23:15 GMT+04:00
Issue with Agents System
Resolved - This incident has been resolved.
Aug 17, 18:55 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 17, 16:37 GMT+04:00
Global Issue with Agents System
Resolved - This incident has been resolved.
Aug 17, 04:49 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 17, 02:30 GMT+04:00
Backoffice loading and Replication Issue
Resolved - This incident has been resolved.
Aug 17, 04:43 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 17, 00:40 GMT+04:00
Backoffice loading and Replication Issue
Resolved - This incident has been resolved.
Aug 17, 00:01 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 16, 21:14 GMT+04:00
Aug 16, 2025
Site login issue
Resolved - This incident has been resolved.
Aug 16, 23:46 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 16, 23:09 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 16, 05:02 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 16, 00:09 GMT+04:00
Aug 15, 2025

No incidents reported.

Aug 14, 2025
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 14, 20:10 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 14, 19:54 GMT+04:00
Hub88provider Provider Maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 16:02 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 15:09 GMT+04:00
Scheduled - Hub88provider is under Unplanned Maintenance.
All related services are temporarily unavailable.
Duration 1 hour
Aug 14, 15:07 GMT+04:00
Risk Management Tool ( Umbrella ) Release
Completed - The scheduled maintenance has been completed.
Aug 14, 14:26 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 14:16 GMT+04:00
Scheduled - Date: 14.08.2025 14:15 (GMT +4)
Duration: 10m
Impact: Umbrella services will be unavailable short time during process
Aug 14, 14:15 GMT+04:00
Issue with Amusnet Provider
Resolved - This incident has been resolved.
Aug 14, 12:54 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 14, 12:33 GMT+04:00
NSoft Provider Maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 12:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 10:00 GMT+04:00
Scheduled - Date and time: 14.08.2025 10:00(GMT+4)
Impact: All connected services
Aug 13, 16:50 GMT+04:00
Bonus system issue
Resolved - This incident has been resolved.
Aug 14, 11:29 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 12, 10:48 GMT+04:00
Issue with Agent and Affiliate systems
Resolved - This incident has been resolved.
Aug 14, 11:21 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 14, 11:03 GMT+04:00
Issue with the Evolution provider multiplayer function
Resolved - This incident has been resolved.
Aug 14, 09:40 GMT+04:00
Investigating - We are currently investigating this issue.
Jun 7, 14:06 GMT+04:00
Amusnet maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 09:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 08:00 GMT+04:00
Scheduled - Planned Maintenance - Amusnet Games

We would like to inform you about the maintenance of Amusnet Games, which will take place on Thursday, August 14th, from 04:00 to 05:00 UTC. For your convenience, a local time zone table is provided below.
Aug 7, 19:36 GMT+04:00
Spadegaming Maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 07:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 05:00 GMT+04:00
Scheduled - Date and time: 14.08.2025 05:00 (GMT+4)
Impact: All connected services
Aug 13, 13:13 GMT+04:00
Global Issue with Backoffice/AGP
Resolved - This incident has been resolved.
Aug 14, 02:31 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 14, 01:50 GMT+04:00
Aug 13, 2025
G.games (GluckGames ) maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 13:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 12:00 GMT+04:00
Scheduled - G.games (GluckGames ) provider will undergo a Maintenance.
Jul 17, 19:29 GMT+04:00
OddsFeed Platform Release
Completed - The scheduled maintenance has been completed.
Aug 13, 11:01 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 11:00 GMT+04:00
Scheduled - Date: 13.08.2025 11:00 (GMT) +4
Duration: 2 minutes
Impact: No impact
Aug 11, 12:52 GMT+04:00
Lucky Streak maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 10:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 10:00 GMT+04:00
Scheduled - Kindly be advised that scheduled maintenance will commence on August 13, 2025 from 8:00 - 8:30 CEST for LSK studio. During this time Downtime is expected to last up to 30 minutes on the Lucky Streak Live Casino tables . We apologize for any inconvenience caused.

Lucky Streak
Aug 12, 13:21 GMT+04:00
GoldenRace Provider Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 09:00 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 8, 10:37 GMT+04:00
Relax gaming maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 09:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 08:00 GMT+04:00
Scheduled - Casino Server Maintenance
Upcoming scheduled maintenance notice

In an effort to ensure uninterrupted service provision, Relax Team would like to notify that casino production environments will be on a maintenance break.

Please note that during this maintenance all games might be unavailable.

In case of any questions, please feel free to open a request in our Service Desk, and, in case of emergency, give us a call to our 24/7 support number: +372 322 3222.

This email address is not monitored. All further questions should be raised via our Service Desk.
– Relax Team

Start time
Aug 13, 04:00 UTC

Estimated duration
1 hour

Components affected
Isle of Man - Casino
Relax gaming
Aug 6, 16:13 GMT+04:00
PGSOFT Provider Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 08:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 03:00 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 5, 13:33 GMT+04:00
Spadegaming maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 07:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 05:00 GMT+04:00
Scheduled - Spadegaming
Please be informed that Spadegaming will undergo System Maintenance procedure on August 13, 2025.

From 09:00 to 11:30 (GMT +8)
Aug 12, 12:45 GMT+04:00
Global Issue with Backoffice/AGP
Resolved - This incident has been resolved.
Aug 13, 03:02 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 13, 02:35 GMT+04:00
Global Issue with Sport Bets' Calculation
Resolved - This incident has been resolved.
Aug 13, 02:13 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 13, 01:48 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 13, 02:13 GMT+04:00
Update - We are continuing to investigate this issue.
Aug 13, 02:13 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 13, 00:25 GMT+04:00
Aug 12, 2025
Issue with Mail system
Resolved - This incident has been resolved.
Aug 12, 18:46 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 12, 18:00 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 12, 15:48 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 12, 15:38 GMT+04:00
Issue with "Game Set Up" Tab in Bonuses and Tournaments in Back Office
Resolved - This incident has been resolved.
Aug 12, 14:58 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 12, 14:47 GMT+04:00
Proxy Live Solutions maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 13:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 12:00 GMT+04:00
Scheduled - Notification about All Studio Downtime in Proxy Live Solutions on 12th of July 2025 from 08:00 to 09:00 UTC

Please be advised that the Proxy Live Solutions Live Casino games will be unavailable due to technical maintenance.

Start time 12 Aug 25 08:00 UTC
End time 12 Aug 25 09:00 UTC
Duration 1 hours
Impacted table: All
Aug 7, 23:07 GMT+04:00
Greentube maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 10:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 08:00 GMT+04:00
Scheduled - Greentube

Maintenance Information: CHG0069432 Planned maintenance of the remote gaming system

Dear Business Partners,

As we are constantly improving our services, the production system will be affected as follows:

Start date/time 2025-08-12 06:00 CEST
End date/time 2025-08-12 08:30 CEST
Downtime required Yes
Affected services Website and game operation services
Summary Planned maintenance of the remote gaming system
Service impact Website and game operation services will be interrupted with a 60-minute downtime
Jul 22, 11:46 GMT+04:00
CRM Delay Issue
Resolved - This incident has been resolved.
Aug 12, 09:43 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 12, 04:21 GMT+04:00
G.games (GluckGames ) maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 08:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 07:00 GMT+04:00
Scheduled - G.games (GluckGames ) will undergo a Maintenance.
Jul 17, 19:25 GMT+04:00
Playson Provider Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 06:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 06:00 GMT+04:00
Scheduled - Date and time: 2025-08-12 06:00(GMT+4)
Impact: All connected service
Aug 11, 12:55 GMT+04:00
TVBET Maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 06:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 05:00 GMT+04:00
Scheduled - Date and time: 12.08.2025 05:00(GMT+4)
Impact: All connected services
Aug 8, 17:47 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 12, 02:19 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 12, 01:08 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 12, 00:56 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 12, 00:42 GMT+04:00
Aug 11, 2025
Issue with CRM
Resolved - This incident has been resolved.
Aug 11, 10:49 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 9, 10:39 GMT+04:00
EveryMatrix maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 09:00 GMT+04:00
Update - We will be undergoing scheduled maintenance during this time.
Aug 4, 18:44 GMT+04:00
Update - We will be undergoing scheduled maintenance during this time.
Aug 4, 18:44 GMT+04:00
Scheduled - EveryMatrix provider will undergo a System Maintenance procedure on Monday 11th August 2025. The maintenance will start at 05:00 AM and will end at 06:00 AM GMT.
Aug 4, 18:43 GMT+04:00
SA Gaming Provider Maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 08:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 06:00 GMT+04:00
Scheduled - Date and time: 2025-08-11 06:00-08:30 GMT+4
Aug 8, 14:23 GMT+04:00
YEEBET LIVE maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 06:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 04:00 GMT+04:00
Scheduled - Date and time: 11.08.2025 04:00(GMT+4)
Impact: All connected services
Aug 10, 13:59 GMT+04:00
Backoffice loading and replication Issue
Resolved - This incident has been resolved.
Aug 11, 02:44 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 11, 00:33 GMT+04:00
Aug 10, 2025
Issue in Backoffice (error in players' section)
Resolved - This incident has been resolved.
Aug 10, 16:07 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 10, 15:21 GMT+04:00
Backoffice Login Issue
Resolved - This incident has been resolved.
Aug 10, 15:20 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 10, 14:54 GMT+04:00
Backoffice Loading and Replication Issue
Resolved - This incident has been resolved.
Aug 10, 03:30 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 10, 00:34 GMT+04:00
Aug 9, 2025
Sport bets calculation issue
Resolved - This incident has been resolved.
Aug 9, 05:14 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 9, 00:45 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 9, 05:14 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 9, 00:53 GMT+04:00
Global Issue with Casino Bonuses
Resolved - This incident has been resolved.
Aug 9, 02:53 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 9, 01:46 GMT+04:00
Aug 8, 2025
Wonder Wheel spin issue
Resolved - This incident has been resolved.
Aug 8, 22:25 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 8, 22:08 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 8, 16:59 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 8, 16:42 GMT+04:00
Casino/Live casino providers issue in some regions
Resolved - This incident has been resolved.
Aug 8, 14:43 GMT+04:00
Update - We are continuing to investigate this issue.
Jul 28, 21:30 GMT+04:00
Update - We are continuing to investigate this issue.
Jun 13, 23:23 GMT+04:00
Investigating - We are currently investigating this issue.
Jun 13, 18:35 GMT+04:00
Bonus Wagering Global Issue
Resolved - This incident has been resolved.
Aug 8, 09:36 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 8, 07:22 GMT+04:00
Sport bets calculation issue
Resolved - This incident has been resolved.
Aug 8, 04:59 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 8, 00:59 GMT+04:00
Backoffice Replication Global Issue
Resolved - This incident has been resolved.
Aug 8, 04:35 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 8, 01:37 GMT+04:00
Aug 7, 2025
Players balance visibility issue in casino games
Resolved - This incident has been resolved.
Aug 7, 19:54 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 6, 18:33 GMT+04:00
Spring Platform Maintenance
Completed - The scheduled maintenance has been completed.
Aug 7, 11:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 10:30 GMT+04:00
Scheduled - Date and time: 07.08.2025 10:30 - 11:00 (GTM+4)
Duration: 30 minutes
Impact: All Connected Services
Aug 7, 10:30 GMT+04:00
Spring Platform Release
Completed - The scheduled maintenance has been completed.
Aug 7, 10:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 10:00 GMT+04:00
Update - We will be undergoing scheduled maintenance during this time.
Aug 7, 09:57 GMT+04:00
Scheduled - Date and time: 07.08.2025 10:30 (GMT+4)
Impact: All connected services
Aug 6, 10:30 GMT+04:00
Pragmatic Play Production Unplanned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 7, 10:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 10:10 GMT+04:00
Scheduled - Pragmatic Play Production Unplanned Maintenance


Hello team,

Please be informed about Pragmatic Play Unplanned Downtime:
Production: All European and ROW (except for Asia) Productions
Product: Prize drops for Promo system Europe
Date & time: 07.08.2025, 06:10 AM UTC
Maintenance Duration: 20 minutes
Downtime Duration: 10 minutes
End time: 07.08.2025, 06:30 AM UTC
Reason: Unplanned downtime
Impact: Gameplay won't be affected, Prize drops will be won. There will be a 10-minute downtime of Prize drops for Promo system Europe during a 20-minute period. During the downtime there will be no prize updates in Admin, the Prize drops reports could not be generated but will be done after the downtime.
We apologize for the inconvenience.
Pragmatic Play Support





Best Regards,
Pragmatic Play Suppor
Aug 6, 16:03 GMT+04:00
SimplePlay Maintenance
Completed - The scheduled maintenance has been completed.
Aug 7, 08:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 06:00 GMT+04:00
Scheduled - Date and time: 07.08.2025 06:00(GMT+4)
Impact: All connected services
Aug 1, 12:49 GMT+04:00
VA Gaming maintenance
Completed - The scheduled maintenance has been completed.
Aug 7, 06:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 05:00 GMT+04:00
Scheduled - Dear valued partner,

This is to informed you that we will have scheduled maintenance on 2025-08-07 09:00 - 12:00 GMT+8 .

During the time, production environment will be inaccessible .

However there will be no affect staging environment .

We apologize for the inconvenience caused. Please contact us for any clarifications.Thanks for your support and cooperation.
Aug 6, 09:45 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Aug 7, 05:17 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 7, 01:02 GMT+04:00
Global Issue with Login
Resolved - This incident has been resolved.
Aug 7, 05:17 GMT+04:00
Investigating - We are currently investigating this issue.
Aug 7, 03:52 GMT+04:00
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